
In collaboration with SERVSIG, Fordham University’s Gabelli School of Business launched a travel scholarship program in 2018 to provide financial support to a junior faculty/PhD student from a developing country to attend the Frontiers in Service Conference.
This year, around 20 applications have been received, and after a careful evaluation of each application by a panel of three judges led by Sertan Kabadayi, a winner has been named:
Dr. Nila Windasari at the School of Business and Management, Bandung Institute of Technology (Indonesia).
Nila Armelia Windasari (Nila) received her PhD in Service Science from the Institute of Service Science, National Tsing Hua University – Taiwan in 2018. Nila became a mom during her PhD study in 2015 and raised her daughter with her husband, also a PhD student in Microelectronics. Nila has been awarded as HICSS Doctoral Fellow on 2017, and received Phi Tau Phi Scholastic Honor Society Award for her academic excellence upon graduation.
Her dissertation on Continuous Use of Technology-enabled Service for Wellbeing was awarded as the Best PhD Dissertation by Service Science Society (s3tw) Academic Research Award on 2018.
Nila went back to serve her home country, Indonesia, and currently is a Junior Faculty Member in Business Strategy and Marketing interest group at School of Business and Management (SBM) – Bandung Institute of Technology.
Her research interests lie in the broad areas of technology-enabled service, service marketing, and service design, to explore how individuals experience a technology to improve his/her wellbeing and co-create value with other actors. She enjoyed doing research particularly in the emerging service phenomena, such as transformative service research, health promotion, and digital business.
She will present her paper titled “Improving wellbeing through technology-mediated crowdfunding platform: Value congruence as the main concept of transformative service research” at the Frontiers conference in Singapore this July.
This travel scholarship program will continue next year. For details email Sertan Kabadayi at Kabadayi@Fordham.edu.

