2026 Frontiers In Service
29 June – 2 July 2026
Hanken School of Economics, Helsinki (Finland)
Submission deadline (400-w abstract): 1 December 2025
The Frontiers in Service Conference is the world’s leading annual event for service research. In 2026, the conference will be hosted by the Hanken School of Economics in the heart of Helsinki from June 29 to July 2, bringing together top scholars and thought leaders to explore the future of service.
2026 Theme: “Serving with SISU: Sustainability, Inclusion, and Societal Uplift”
CERS at Hanken School of Economics looks forward to welcoming scholars and practitioners to reflect on how service can meet the challenges of our time and shape more sustainable, inclusive, and human-centered futures. The 2026 edition of the conference embraces enduring service research topics alongside emerging themes inspired by SISU: the Finnish ethos of perseverance and courage in the face of challenges.
Submit your max. 400-word abstract by December 1st, 2025 via frontiers2026.exordo.com
more information in the call below, or on the conference website.
Frontiers in Service is organized in collaboration with INFORMS, the American Marketing Association SERVSIG, and the Center for Excellence in Service at the University of Maryland. The conference is made possible through the generous support from Liikersivistysrahasto, the Marcus Wallenberg Foundation, and the Federation of Finnish Learned Societies.


