If you are attending the QUIS Conference in Rome, Italy, during June 3-6, 2025, please consider attending two ServCollab special sessions:
First Session
Seeking Collaborative Wisdom with the Serving Humanity Paradigm
When and Where: June 4, 15:45-17:45, Thesis Room – Ground floor Sala Tesi – Piano terra, Roma Tre University
This special session contains two ServCollab presentations. The first presentation builds a collaborative wisdom logic to overcome our service system metacrisis and establishes the premise for a new paradigm. The second presentation develops the new serving humanity paradigm as the first step toward regenerating human service systems. This session seeks to catalyze new research collaborations for helping service systems evolve long-term, sustainable, and regenerative solutions to the metacrisis. Attendees can participate in an interactive discussion on future directions for collaborative wisdom and the Serving Humanity Paradigm.
Seeking Collaborative Wisdom in Our Service System Metacrisis – Presented by Raymond P. Fisk
This presentation explores how wiser service systems can be cultivated to address these escalating service system challenges. We propose shared principles that prioritize well-being, justice, and ecological sustainability over short-term efficiency and profit. By fostering collaborative wisdom, we can co-create service solutions that bridge knowledge across disciplines, cultures, and nation-states, enabling transformative responses to the modern metacrisis.
Pioneering a Serving Humanity Paradigm: From State-Based Vulnerability to Citizen Well-Becoming – Presented by Qusay Hamdan and Raymond P. Fisk
This presentation constructs a serving humanity paradigm for transforming state-based vulnerability into citizen well-becoming. Second, it proposes a global citizen identity that is equitable and humane by respecting and serving the needs of every individual, regardless of their legal status, national citizenship, social circumstances, vulnerability experiences, or identity. Third, by exploring state-based vulnerabilities, such as statelessness, this research contributes to understanding vulnerability experiences.


Second Session
Serving the Human Needs of Refugees: Creating a Logic for Sharing the Earth
When and Where: June 5, 15:45-17:45, Thesis Room – Ground floor Sala Tesi – Piano terra, Roma Tre University
The modern refugee crisis is the result of chronic service system failures. There are more refugees today than ever, but systems for helping refugees are overwhelmed or completely lacking. To make this crisis worse, many nations are using dehumanizing strategies to block refugees from being able to seek asylum in their countries. Such national behaviors are creating humanitarian crises throughout the world.
Session Chair: Dr. Samuel Petros Sebhatu, Karlstad University, Sweden
Since the QUIS conference is in Rome, we focus on the needs of refugees who perilously journey across the Mediterranean Sea to seek asylum in Italy. Hence, our guest speaker leads an NGO working directly with refugees seeking asylum.
Guest Speaker: Dr. Abba Mussie Zerai Yosief, Catholic Priest, Montreal, Canada & Founder of Agenzia Habeshia, an Italian refugee agency based in Rome.
To amplify Dr. Yosief’s message, ServCollab invited two service research scholars who have published research on the service system problems that worsen the refugee crisis to comment and to lead an interactive discussion about possible service research on serving the human needs of refugees.
Commentators: Dr. Silke Boenigk, University of Hamburg, Hamburg, Germany & Dr. Sertan Kabadayi, Fordham University, New York, New York, USA

Dr. Samuel Petros Sebhatu




