Frontiers-MIami-035_1_1AMA SERVSIG Doctoral Consortium, San Jose (California), July 8-9, 2015, preceding the Frontiers in Service Conference

It is our pleasure to invite you to participate in the 22nd Annual AMA SERVSIG Doctoral Consortium preceding the Frontiers in Service Conference hosted at San José State University, California.

The consortium is designed to help doctoral students and new faculty succeed in their careers. By promoting an intimate and collegial atmosphere, the consortium provides a unique opportunity for participants to interact with the field’s leading service scholars and get feedback on research.

-1- Consortium PROGRAM

Frontiers-MIami-030_1_1Besides many networking opportunities (breaks, lunch, reception), the doctoral consortium will be organized around 4 sessions:

  1. Kick Start and Manage Your Career (90 minutes);
  2. Publishing Relevant and Rigorous Research (90 minutes);
  3. Creating Impact Through Teaching and Service (90 minutes);
  4. Break-out Session: Discussing Participants’ Doctoral Research (2 hours).

More precisely, two to three doctoral students will be assigned to two esteemed faculty fellows participating in the consortium. During this session, each doctoral student will provide a brief presentation of their selected research topic and will receive feedback from both faculty fellows, as well as the other doctoral students.

Faculty Fellows presenting at the consortium include: Steve Baron, Mary Jo Bitner, David Bowen, Lisa Brüggen, Ray Fisk, Sertan Kabadayi, Janet McColl-Kennedy, Paul Maglio, Ed Malthouse, Parsu Parasuraman, Javier Reynoso, Marianna Sigala, and Allard Van Riel.

Further details can be found at:

https://www-950.ibm.com/events/ast/fsc/15frontiers.nsf/configdocs/DocConsort

-2- Consortium DATES

The consortium will begin with a welcome reception on Wednesday evening, July 8, 2015 and will continue with a full day of sessions on Thursday, July 9, 2015.

-3- CALL for PhD Students TO PARTICIPATE in the Consortium

Frontiers-MIami-018_1_1Doctoral consortium participants must register for the conference and consortium in order to participate in the event (https://www-950.ibm.com/events/ast/fsc/15frontiers.nsf/enrollall).

We highly encourage every attendee to participate in the dedicated breakout session to discuss his or her research projects with scholars who share complimentary interests.

Consortium attendees who would like to participate in these breakout sessions should submit a 2-4 pages document of their doctoral research via email to the consortium co-chair, Bart Larivière, Center for Service Intelligence, Ghent University, (Bart.Lariviere@UGent.beby May 1st, 2015.

Although not mandatory, participants are encouraged to share the following information in their report: topic of their PhD, and why this is important to study, theories they use or plan to use, details on data they analyze or tend to collect, their methodological approach, and a rough time line or overview of their planned studies. Depending on their own choice, and stage of the doctoral trajectory, they can either share information about one particular paper, an overview of their entire PhD, or both.

-4- TRAVEL SCHOLARSHIPS

Participants can also apply for the Liam Glynn Travel Scholarship. The Liam Glynn Travel Scholarship is generously supported byArizona State University’s Center for Services Leadership and helps selected emerging service scholars to cover part of the expenses to attend the Consortium and the Frontiers in Service Conference.

Two to four applicants will be awarded travel grants of $500 – $1,000 depending upon the number of applications received. Current Ph.D. seeking students and recent graduates are eligible to apply. All submissions should be submitted via email to Bart Larivière (Bart.Lariviere@UGent.be) by May 1st, 2015 and should include the following information:

  1. Curriculum vita
  2. Statement as to why attending the Frontiers in Services Conference would be beneficial to the applicant at this stage in his/her career
  3. Statement confirming that applicant has strong interest in the field of service research with supporting information (e.g. area of research)

A committee comprised of AMA SERVSIG members will select the award recipients.

Attendees are encouraged to contact the consortium co-chair, Bart Larivière, Center for Service Intelligence, Ghent University, (Bart.Lariviere@UGent.be),  if they have any questions regarding the event.

We hope to see all of you in San José in July!!!

Best wishes,

Lerzan Aksoy & Bart Larivière
Doctoral Consortium Co-Chairs

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