17th International Research Conference in Service Management
Porquerolles Island, France
7-10 June 2022
Submission deadline: 31 January 2022
14 February 2022
The first International Research Conference in Service Management was held in 1990, with the aim of overcoming traditional boundaries between disciplines. The year 2022 marks the 17th edition of this conference. By enabling thorough and fruitful exchange between a diverse group of participants, this conference has proven itself successful throughout the years.
This edition of the conference will celebrate the memory of one of its founders, Pierre Eiglier, who passed away in February 2020. Because he loved this place, the conference will take place on the magnificent and car-free Porquerolles Island.
The conference has a unique positioning. There are only two competitive sessions occurring at the same time and participants spend more time discussing the paper than presenting it. Each author has 45 minutes (full paper submission) or 15 minutes (extended abstract submission) to present the paper and to lead a discussion with the audience. At each session, both academics and professionals participate in debates, dialogs, and formal presentations. Many participants have established new networks or rejuvenated old ones to exchange ideas and knowledge. Friendliness and informality are part of the tradition of the event, greatly enhanced by the beautiful setting in a Mediterranean seashore environment. In addition to the rich intellectual exchange, the conference provides a visit to the fondation carmignac or to a vineyard in Porquerolles Island.
Track Chairs:
– Marketing: BART LARIVIERE, KU Leuven & Ghent University, Belgium
– HRM: MAHESH SUBRAMONY, Northern Illinois University, USA
– Logistics, Operations & Strategy: MARTIN SPRING, Lancaster University, UK
Conference Coordinators:
Kiane GOUDARZI*, Sylvie LLOSA*, Elodie MALLOR**, Lionel NICOD**, & Chiara ORSINGHER***
*IAE Lyon, France, ** Aix Marseille University, ***University of Bologna, Italy
More information: see the conference flyer and the conference website.
8 reasons why the LaLonde is very unique
(based on Bart’s experience):
-1- you get more time and feedback: unlike other conference, the typical presentations at LaLonde take 45 minutes, such that 20 minutes of presentation are followed by 25 minutes of discussion; for posters (new since this edition), people will get 15 minutes (which is the typical amount of time you typically get for a regular conference presentation at conferences) to present their work (and hence, people presenting posters will as such also be eligible to refund their conference expenses from their universities, that often require a presentation to get reimbursed)
-2- Service Research is very interdisciplinary, and since there are typically only 2 parallel sessions, you have more people attending your presentation, from various backgrounds as the conference targets (1) marketing, (2) strategy, (3) operations, and (4) human resources linked to various service research topics (see flyer)
-3- The atmosphere is unique in its kind, for so many reasons, including the location (south of France), the good wine tasting, the conference dinner at the beach, and the boat trip to the idyllic island Porquerolles; If you want to know more about the unique atmosphere and recipe of the LaLonde I recommend you to read the articles by Pierre Eiglier and Chiara Orsingher about the history and the recipe of the LaLonde Conference.
-4- Value for money: In 2018, I paid 850 euro, and this included both the registration fee (covering all breaks, lunches, dinners, social events), as well as the accommodation during the dates of the conference. Additional nights could be booked at a rate of about 100 euro. For doctoral students, rates were cheaper. So, this is a good value for money compared to the prices that you typically pay for both your accommodation and registration.
-5- Finally, amongst others, I will be there, and I would like you to be there too in order to experience another great conference together, at a great location 🙂
-6- We keep our fingers crossed for a new conference season in 2022, and we hope to see you in person. LaLonde is scheduled for June, 7-10 2022, such that it can be combined with other leading service conferences you may want to attend such as the Frontiers and/or the SERVSIG conference
-7- This conference will be a contribute to its founder, and incredible brilliant scholar: Pierre Eiglier who passed away in 2020.
-8- The entire conference itself, will take place on the idyllic island Porquerolles.
