
30th RESER International Conference 18-19 June 2020
New dates: 24-25 September 2020
University of Alcalá, Madrid, Spain
Deadline (abstract): 15 February 2020
Extended: 30 May 2020
The EU H2020 project CoVAL on value co-creation for public services and the European Association for Research on Services (RESER) co-organise the ‘Co-VAL & 30th RESER International Conference: Value co-creation, Innovation and Digital Transformation in Public Services’. The conference builds on the work undertaken by Co-VAL, regarding value co-creation and innovation in European public administrations, aiming to better understand the latest trends in public service research towards an authentic transformation of public administration in Europe and worldwide.
The CO-VAL & 30th RESER International conference will be organised around the following tracks:
Track 1: Value co-creation in public services
Track 2: Service innovation and innovation ecosystems in public services
Track 3: Digital transformation in public services
Track 4: Measuring value co-creation and innovation in public services
Track 5: Service design and co-creation methods for public services
Track 6: Living-labs and co-creation spaces for public services
Track 7: Lessons learned from private sector
Track 8: Public services in developing economies
Track 9 Practitioners track: Policy actions and cases for public sector transformation
Contributions can be conceptual, empirical, methodological, or policy-based. The authors must specify to which track they are submitting their papers/presentations in the registration form. This call welcomes both research papers (tracks 1-9) and cases provided by practitioners (track 10).
IMPORTANT DATES [UPDATED]
Abstract submission deadline: 15 February 2020 20 May 2020
Notification of acceptance: 29 February 2020 15 June 2020
Full paper or extended abstract submission deadline: 7 June 2020 20 July 2020
Read more here.

