{"id":9341,"date":"2020-03-11T00:15:54","date_gmt":"2020-03-11T04:15:54","guid":{"rendered":"https:\/\/www.servsig.org\/wordpress\/?p=9341"},"modified":"2020-03-13T13:54:03","modified_gmt":"2020-03-13T17:54:03","slug":"marketing-financial-services-irmbam-in-nice-france","status":"publish","type":"post","link":"https:\/\/www.servsig.org\/wordpress\/2020\/03\/marketing-financial-services-irmbam-in-nice-france\/","title":{"rendered":"Marketing Financial Services @ IRMBAM in Nice, France"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"533\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2020\/03\/800px-Nice_France_17630242941.jpg\" alt=\"\" class=\"wp-image-9344\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2020\/03\/800px-Nice_France_17630242941.jpg 800w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2020\/03\/800px-Nice_France_17630242941-300x200.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2020\/03\/800px-Nice_France_17630242941-768x512.jpg 768w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center\">Special session <strong>\u201cMarketing Financial Services: Marketing trends in Insurance, Banking &amp; Fintech\u201d <\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">at <\/p>\n\n\n\n<p class=\"has-text-align-center\">11th International Research Meeting in Business and Management (IRMBAM-2020)<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>2-4th\nJuly 2020. Nice, France<\/strong><\/p>\n\n\n\n<p class=\"has-text-align-center\">Organizers: Prof Ilaria Dalla Pozza (IPAG, France), Dr Julie Robson (Bournemouth University, UK)<\/p>\n\n\n\n<p class=\"has-text-align-center\"><strong>Deadline<\/strong>: March 22<sup>nd<\/sup> 2020<\/p>\n\n\n\n<p>Interest in financial services\nmarketing has grown significantly in recent years both practically within the\nfinancial services industry and theoretically via scholarly research. This\ngrowth in marketing reflects the importance of financial services to global\neconomies and to the everyday lives of consumers. &nbsp;Few other industries\ncan claim to have such a widespread impact on the prosperity of nations and\nindividuals. &nbsp;<\/p>\n\n\n\n<p>The marketing of financial services is however different to that of tangible products and indeed to many other intangible services. It is a challenging sector in which to undertake research as products are complex, consumers can be apathetic and despite being highly regulated the sector has been characterized by its own marketing shortcomings. Financial services should not, however, be overlooked as a context for research in marketing as it also brings with it many opportunities in which to do cutting edge research. It has, for example, &nbsp;been at the forefront of technological innovation bringing with it new forms of financial service providers (e.g. fintech) and new solutions to serve customers (e.g. robo advisers). In addition, financial services is increasingly looking to deliver products in a fair and ethical manner that align with global social and environmental agendas. <\/p>\n\n\n\n<p>The purpose of this session is to\npresent current research that addresses these contemporary issues in financial\nservices marketing and in so doing attract a wider range of researchers to\nconduct their research in this fascinating sector.<\/p>\n\n\n\n<p>Papers are welcome that address the\nfollowing themes. Research addressing other financial services themes from a\nbroad marketing perspective would also be welcome.<\/p>\n\n\n\n<ul><li>Distribution\nand the sale of financial services including multi-channel and omni-channel\nbehaviour <\/li><li>New\npractices in customer relationship management<\/li><li>Customer\nvalue creation in banking, insurance and Fintech<\/li><li>New\nmetrics for measuring consumer journey and customer experiences<\/li><li>The\nimpact of new technology on consumer attitudes to and experience of financial\nservice providers e.g. AI, robo advisers, mobile apps and data sharing<\/li><li>Behavioural\ninsights into different customer segments including HNWIs, women, young adults,\nvulnerable customers, millennials, SMEs<\/li><li>Building\nbrand trust, engagement and loyalty in an increasingly competitive financial\nservices marketplace<\/li><li>Financial\nliteracy, financial education and gamification<\/li><li>Industry,\ncorporate brands and challenger brands<\/li><li>Treating\nthe customer fairly, ethics and environmental considerations<\/li><li>Innovation\nand Fintech<\/li><\/ul>\n\n\n\n<p><strong>Submission<\/strong> <\/p>\n\n\n\n<p>Authors are invited to submit their\ncomplete papers \u2013 no more than 6000 words- in English, no later than March 22<sup>nd<\/sup>\n2020, at midnight Paris time, via the conference website: <a href=\"https:\/\/ipag-irm.sciencesconf.org\/user\/submit\">https:\/\/ipag-irm.sciencesconf.org\/user\/submit<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"249\" height=\"400\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2020\/03\/Picture1-1.png\" alt=\"\" class=\"wp-image-9342\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2020\/03\/Picture1-1.png 249w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2020\/03\/Picture1-1-187x300.png 187w\" sizes=\"(max-width: 249px) 100vw, 249px\" \/><\/figure><\/div>\n\n\n\n<p>Informal queries regarding guest\neditors\u2019 expectations or the suitability of specific research topics should be\ndirected to Prof Ilaria Dalla Pozza (ilaria.dallapozza@ipag.fr) or Dr Julie Robson <a href=\"mailto:jrobson@bournemouth.ac.uk\">jrobson@bournemouth.ac.uk<\/a>).<\/p>\n\n\n\n<p>Best papers selected at the conference will be invited for submission to Journal of Financial Services Marketing.<\/p>\n\n\n\n<p><strong>Conference venue <\/strong><\/p>\n\n\n\n<p>IPAG Business School &#8211; Nice Campus 4,\nboulevard Carabacel, 06000 Nice, France <\/p>\n\n\n\n<p>Further details can be found at: <a href=\"http:\/\/ipag-irm.sciencesconf.org\">ipag-irm.sciencesconf.org<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Special session \u201cMarketing Financial Services: Marketing trends in Insurance, Banking &amp; Fintech\u201d at 11th International Research Meeting in Business and Management (IRMBAM-2020) 2-4th July 2020. Nice, France Organizers: Prof Ilaria Dalla Pozza (IPAG, France), Dr Julie Robson (Bournemouth University, UK) Deadline: March 22nd 2020 Interest in financial services marketing has grown significantly in recent years [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9344,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/9341"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=9341"}],"version-history":[{"count":3,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/9341\/revisions"}],"predecessor-version":[{"id":9399,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/9341\/revisions\/9399"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media\/9344"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=9341"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/categories?post=9341"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/tags?post=9341"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}