{"id":925,"date":"2015-02-06T04:18:13","date_gmt":"2015-02-06T04:18:13","guid":{"rendered":"http:\/\/www.servsig.org\/wordpress\/?p=925"},"modified":"2015-02-06T04:19:00","modified_gmt":"2015-02-06T04:19:00","slug":"first-issue-of-journal-of-service-theory-and-practice-jstp-is-free","status":"publish","type":"post","link":"https:\/\/www.servsig.org\/wordpress\/2015\/02\/first-issue-of-journal-of-service-theory-and-practice-jstp-is-free\/","title":{"rendered":"First issue of Journal of Service Theory and Practice (JSTP) is free"},"content":{"rendered":"<p class=\"p1\"><a href=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/02\/jstpcover.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\" size-full wp-image-926 alignright\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/02\/jstpcover.jpg\" alt=\"jstpcover\" width=\"120\" height=\"157\" \/><\/a>It is our great pleasure to announce that from the 25th volume onwards, as the journal approaches a quarter of a century of existence, <i>Managing Service Quality<\/i> (Impact Factor: 0.984) has been retitled the <a href=\"http:\/\/listmanager.emeraldinsight.com\/t\/42679\/30864243\/122186919\/10\/\"><span class=\"s1\"><b><i>Journal of Service Theory and Practice<\/i><\/b><\/span><\/a> (<i>JSTP<\/i>).<\/p>\n<p class=\"p1\"><i>JSTP<\/i> will publish research in the field of service management that not only makes a theoretical contribution to the service literature, but also scrutinizes and helps improve industry practices by offering specific recommendations and action plans to practitioners. The journal will continue contributing towards the advancement and shaping of the service management field.<\/p>\n<p class=\"p1\">The first issue of volume 25 has just published, to celebrate this special occasion we have made all the articles available for free for a month, just follow the links below for access to the papers.<\/p>\n<p class=\"p1\"><b>Read the first issue for free<\/b><\/p>\n<p class=\"p2\">Just click the links below for access to all the articles, valid until 28 February<\/p>\n<p class=\"p3\"><a href=\"http:\/\/listmanager.emeraldinsight.com\/t\/42679\/30864243\/122186920\/11\/\"><b>From service quality to service theory and practice<\/b><\/a><\/p>\n<p class=\"p2\">Chatura Ranaweera, Marianna Sigala<\/p>\n<p class=\"p3\"><a href=\"http:\/\/listmanager.emeraldinsight.com\/t\/42679\/30864243\/122186921\/12\/\"><b>Trend spotting and service innovation<\/b><\/a><\/p>\n<p class=\"p2\">Tor W. Andreassen, Line Lervik-Olsen, Giulia Calabretta<\/p>\n<p class=\"p3\"><a href=\"http:\/\/listmanager.emeraldinsight.com\/t\/42679\/30864243\/122186927\/13\/\"><b>Dissatisfaction and violation: two distinct consequences of the wait experience<\/b><\/a><\/p>\n<p class=\"p2\">Gordon Fullerton, Shirley Taylor<\/p>\n<p class=\"p3\"><a href=\"http:\/\/listmanager.emeraldinsight.com\/t\/42679\/30864243\/122186922\/14\/\"><b>Image, brand relationships and customer value: Exploring the moderating role of advertising spending- and labour-intensity in customer loyalty<\/b><\/a><\/p>\n<p class=\"p2\">Laszlo Sajtos, Henning Kreis, Roderick Brodie<\/p>\n<p class=\"p3\"><a href=\"http:\/\/listmanager.emeraldinsight.com\/t\/42679\/30864243\/122186923\/15\/\"><b>Hello Kitty livery is just a glimpse of Hello Kitty experiential package: The effects of celebrity-themed aircraft on purchase intention<\/b><\/a><\/p>\n<p class=\"p2\">Stephen W. Wang, Waros Ngamsiriudom<\/p>\n<p class=\"p3\"><a href=\"http:\/\/listmanager.emeraldinsight.com\/t\/42679\/30864243\/122186924\/16\/\"><b>Firm factors that influence internationalisation and subsequent financial performance of fashion retailers<\/b><\/a><\/p>\n<p class=\"p2\">Michelle L. Childs, Byoungho Jin<\/p>\n","protected":false},"excerpt":{"rendered":"<p>It is our great pleasure to announce that from the 25th volume onwards, as the journal approaches a quarter of a century of existence, Managing Service Quality (Impact Factor: 0.984) has been retitled the Journal of Service Theory and Practice (JSTP). JSTP will publish research in the field of service management that not only makes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":926,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/925"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=925"}],"version-history":[{"count":1,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/925\/revisions"}],"predecessor-version":[{"id":927,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/925\/revisions\/927"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media\/926"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=925"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/categories?post=925"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/tags?post=925"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}