{"id":8193,"date":"2019-04-30T14:48:08","date_gmt":"2019-04-30T18:48:08","guid":{"rendered":"http:\/\/www.servsig.org\/wordpress\/?p=8193"},"modified":"2019-04-30T14:48:08","modified_gmt":"2019-04-30T18:48:08","slug":"the-norwegian-innovation-index-wins-the-2019-issip-award","status":"publish","type":"post","link":"https:\/\/www.servsig.org\/wordpress\/2019\/04\/the-norwegian-innovation-index-wins-the-2019-issip-award\/","title":{"rendered":"The Norwegian Innovation Index wins the 2019 ISSIP Award"},"content":{"rendered":"

\"\"<\/a><\/p>\n

The Norwegian\u00a0Innovation Index, developed by\u00a0<\/span>Center for Service Innovation<\/span><\/a>\u00a0at NHH The\u00a0<\/span>Norwegian School of Economics<\/span><\/a>,\u00a0have won the 2019 ISSIP Distinguished Recognition Award<\/span>.\u00a0The Distinguished Recognition Award is given to submissions that, in the judgement of the ISSIP Award Committee, represent innovative and impactful service designs and implementations from which service innovators around the world can derive inspiration.<\/p>\n

ISSIP Awards Committee<\/strong>
\nHeather Yurko, ISSIP President (Facebook)
\nYassi Moghaddam, ISSIP Executive Director
\nRalph Badinelli, Chair, ISSIP Awards Committee (Virginia Tech)
\nHaluk Demirkan, Member, ISSIP Awards Committee (U of Washington – Tacoma)
\nGerhard Gudergan, Member, ISSIP Awards Committee (Aachen U)
\nSunil Kripalani, Member, ISSIP Awards Committee (Optum)<\/p>\n

Norwegian Innovation Index (NII)<\/strong><\/p>\n

The Norwegian Innovation Index a systematic national measure of innovativeness as customers perceive it. Following a service-based understanding of value co-creation, the point of departure of the index is that customers\u2014not managers or experts\u2014are the best judges of the value of innovations. Accordingly, the Norwegian Innovation Index (NII) rests on two assumptions:
\n\u2022 countries cannot be innovative\u2014companies can
\n\u2022 leaders and experts are not the final judges of innovations\u2014customers are<\/p>\n

The original index was developed by Tor W. Andreassen, Line Lervik-Olsen, and Seidali Kurtmollaiev from the Center for Service Innovation (CSI) at NHH-Norwegian School of Economics. The index has received significant interest among Norwegian companies and has since been applied also in the US in the form of the American Innovation Index (AII) and in Sweden as the Swedish Innovation Index (SII – will be published during Spring 2019). There are several academic publication in progress in relation to the index and its methodology. In addition, the Aii\u2019s team \u2013 Gina Woodall, Lerzan Aksoy, Tor W. Andreassen, Charles L. Colby, and Tim Keiningham \u2014 won the The Best Practitioner Presentation Award of the 2018 Frontiers in Service Conference.<\/p>\n

Websites:
\n<\/u>https:\/\/www.nhh.no\/en\/the-norwegian-innovation-index\/<\/a>
\n<\/u>https:\/\/americaninnovationindex.com\/the-foundation-of-aii\/<\/a>
\nhttps:\/\/www.kau.se\/en\/ctf\/about-ctf\/ctf\/about-ctf\/swedish-innovation-index-sii<\/a><\/p>\n

About ISSIP<\/strong><\/p>\n

The\u00a0International Society of Service Innovation Professionals, ISSIP (pronounced iZip), \u00a0is a professional association co-founded by IBM, Cisco, HP and several Universities with\u00a0a\u00a0mission to promote Service Innovation for our interconnected world. \u00a0Our purpose is to help institutions and individuals to grow and be successful in our global service economy.<\/p>\n

Website:\u00a0http:\/\/www.issip.org<\/a><\/p>\n

Sincerely,<\/p>\n

Tor W. Andreassen, PhD
\nProfessor
\nDirector Center for Service Innovation
\nDepartment of Strategy and Management
\nNHH Norwegian School of Economics<\/p>\n