{"id":7321,"date":"2018-10-08T16:29:58","date_gmt":"2018-10-08T20:29:58","guid":{"rendered":"http:\/\/www.servsig.org\/wordpress\/?p=7321"},"modified":"2018-10-08T16:31:27","modified_gmt":"2018-10-08T20:31:27","slug":"service-journals-awards","status":"publish","type":"post","link":"https:\/\/www.servsig.org\/wordpress\/2018\/10\/service-journals-awards\/","title":{"rendered":"Service Journals Awards"},"content":{"rendered":"

At the Frontiers in Service Conference<\/a>, multiple award recipients were announced.\u00a0We want to congratulate once again all the award recipients. It was a real pleasure hosting the awards dinner and celebrating the various service awards received:<\/p>\n

The Journal of Service Research<\/em><\/strong><\/p>\n

Best JSR paper award:<\/em><\/p>\n

Jenny van Doorn, Martin Mende, Stephanie Noble, John Hulland, Amy Ostrom, Dhruv Grewal, and Andrew Peterson (2017), \u201cDomo Arigato Mr. Roboto: Emergence of Automated Social Presence in Organizational Frontlines and Customers\u2019 Service Experiences\u201d 20 (1), 43-58<\/em><\/p>\n

\"\"<\/em><\/p>\n

JSR Best reviewer award:
\nYany Gr\u00e9goire
\n<\/strong><\/em><\/p>\n

\"\"<\/em><\/p>\n

Journal of Services Marketing<\/em><\/strong><\/p>\n

Best Paper Award:<\/em><\/p>\n

Linda D Hollebeek, Biljana Juric, and Wenyan Tang \u201cVirtual brand community engagement practices: a refined typology & model\u201d, Journal of Services Marketing, Vol 31 (3)<\/em><\/p>\n

\"\"<\/em><\/p>\n

Highly commended paper: <\/em><\/p>\n

Timothy Lee Keiningham, Joan Ball, Sabine Benoit, Helen L. Bruce, Alexander Buoye, Julija Dzenkovska, Linda Nasr, Yi-Chun Ou, and Mohamed Zaki, \u201cThe interplay of customer experience and commitment\u201d, Journal of Services Marketing, Vol 31 (2), 148-160<\/em><\/p>\n

\"\"
\n<\/strong><\/em><\/p>\n

Journal of Service Theory and Practice\u00a0<\/em><\/strong><\/p>\n

Highly commended paper: Nadine L. Ludwig, Donald C. Barnes & Matthias Gouthier (2017), Observing delightful experiences of other customers: The double-edged sword of jealousy and joy.<\/em><\/p>\n

\"\"<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

At the Frontiers in Service Conference, multiple award recipients were announced.\u00a0We want to congratulate once again all the award recipients. It was a real pleasure hosting the awards dinner and celebrating the various service awards received: The Journal of Service Research Best JSR paper award: Jenny van Doorn, Martin Mende, Stephanie Noble, John Hulland, Amy […]<\/p>\n","protected":false},"author":1,"featured_media":7324,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/7321"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=7321"}],"version-history":[{"count":3,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/7321\/revisions"}],"predecessor-version":[{"id":10038,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/7321\/revisions\/10038"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media\/7324"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=7321"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/categories?post=7321"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/tags?post=7321"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}