{"id":5789,"date":"2018-01-13T22:30:27","date_gmt":"2018-01-14T03:30:27","guid":{"rendered":"http:\/\/www.servsig.org\/wordpress\/?p=5789"},"modified":"2018-01-17T11:58:23","modified_gmt":"2018-01-17T16:58:23","slug":"cfp-jcv-role-of-technology-and-ai-on-value-creationdestruction","status":"publish","type":"post","link":"https:\/\/www.servsig.org\/wordpress\/2018\/01\/cfp-jcv-role-of-technology-and-ai-on-value-creationdestruction\/","title":{"rendered":"CFP JCV: Role of Technology and AI on Value Creation\/Destruction"},"content":{"rendered":"<p class=\"p1\"><em><a href=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2016\/05\/JCV-Badge_1-1.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-2662 size-medium\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2016\/05\/JCV-Badge_1-1-300x200.jpg\" alt=\"\" width=\"300\" height=\"200\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2016\/05\/JCV-Badge_1-1-300x200.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2016\/05\/JCV-Badge_1-1.jpg 500w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>Special Issue of the\u00a0Journal of Creating Value<\/em><\/p>\n<p class=\"p1\"><strong>Role of Technology and AI on Value Creation\/Destruction<\/strong><\/p>\n<p>Deadline: 1<sup>st<\/sup> April 2018<\/p>\n<p class=\"p1\"><em>Guest Editors: Cristina Mele,\u00a0Doug McDavid<\/em><\/p>\n<p>The spread of smartphones, tablets, and smart objects recently led to a huge increase in the number of connectable devices; reaching 17,6 billion in 2016 with a forecast of 20 billion in 2020 (Statista, 2017). The growing connected smart appliances are framed in the phenomenon of the &#8216;Internet of Things&#8217; (IoT) (Ashton, 2009; Atzori et al., 2010; Schweer and Sahl, 2017) enabling things to be connected anytime, anyplace, with anything ideally using any path \/ network and any service (Vermesan and Friess, 2013). Machine-to-machine interactions (M2M) represents only one of the examples providing new applications and services. The Internet of Everything (IoE) has been recently emerging as a new approach focusing off the pure technology and devices while emphasising the users and their technology-enabled connections: <em>connecting the unconnected <\/em>through bringing together people, process, data, and things to make networked connections more relevant and valuable (Cisco, 2014). In addition, artificial intelligence, machine learning and cognitive computing promise to revolutionise actors\u2019 practice by overcoming time\/space and knowledge constraints.<\/p>\n<p>The digital technologies promise to create unprecedented opportunities for business and society due to the value the higher connectedness creates as \u201ceverything\u201d comes online (i.e. people-machine interactions \u2013 P2M) (Cisco, 2014; Spohrer, 2016). They are a strong enabler of changing value creation practices that emerge through the connections of knowledgeable actors. They impact on value co-creation processes, also allowing the evolution of social arrangements and institutional structures.<\/p>\n<p>Although growing literature on digital technologies addresses many technical issues (Vermesan and Fries, 2014), business scholars have only just begun to participate in the analyses (Ng and Wakenshaw, 2017). New service provision, enabled by the confluence of big data, mobile solutions, cloud computing, cognitive computing, and the IoT\/IoE, attracts significant attention because they offer promising ways for actors to innovate (Demirkan et al., 2015; Ng and Wakenshaw, 2017; Spohrer, 2017). However, no studies have considered the impact of new digital and cognitive technologies on value co-creation processes. Service scholars thus must find ways to explicate how digitisation functions as a new layer of connected intelligence that augments the actions of individuals and organizations, transforms data, and incorporates digitally empowered systems into our lives (Demirkan et al., 2015). Some authors suggest that new devices do not impose themselves on the new adopter thanks to their inherent innovativeness (Nicolini, 2010). In this context, new service provision is more than the development of new outcomes (Maglio and Spohrer, 2013; Maglio et al., 2015; Mele et al., 2017); there is the need to recognise the <em>social waves<\/em> of new technologies in terms of the new social practices and new value opportunities that they enable (Greengard, 2015; Nicolini, 2010; Vermesan and Fries, 2014).<\/p>\n<p>New technologies are revealing\u00a0new value opportunities for practitioners, unleashed\u00a0by the\u00a0likes of\u00a0eBay,\u00a0AirBnb\u00a0and\u00a0long tail markets of\u00a0all\u00a0sorts. Practitioners tend\u00a0to focus on the monetary representation of\u00a0value, while\u00a0fundamental\u00a0types of value include power to perform, ethics, aesthetics, and\u00a0encompass all\u00a0human\u00a0desires. In addition, technology even impacts money itself, via cryptocurrencies, blockchain\u00a0ledgers, and\u00a0electronic exchanges.<\/p>\n<p>Further research should investigate actors\u2019 practices which are sustained by an ongoing series of relationships in actions\u2013 that is, connections in actions involving both human and non-human elements, which are interwoven in a texture of interconnected practices (Mele and Russo Spena, 2017). Studies should understand the social and technological connections that occur among a group of actors \u2013 individuals, collectives, and organisations \u2013 that integrate several resources (e.g., tools, knowledge, images, material objects) to co-create mutual benefits, as well as the contexts in which value co-creation occurs (Lusch and Vargo, 2011; Akaka et al. 2013). On the other side also the dark side of technology should be investigated and how value co-destructions can occur (Pl\u00e9 &amp; Chumpitaz C\u00e1ceres, 2010; Vafeas et al., 2016).<\/p>\n<p>Possible topics include, but are not limited to:<br \/>\n&#8211; Technology and value creation in health care services<br \/>\n&#8211; Technology and value creation in education<br \/>\n&#8211; The dark side of technology for value creation<br \/>\n&#8211; Technological disruption and value destruction<br \/>\n&#8211; The role of Artificial Intelligence (AI) for value creation<br \/>\n&#8211; The role of social media in creating\/destroying value<br \/>\n&#8211; Value Creation\/destruction in Society through technology<\/p>\n<p class=\"p1\"><strong>Submission details<\/strong><\/p>\n<p class=\"p1\">Prior to submission, the contributors are strongly recommended to go through the<br \/>\nManuscript Submission guidelines and then log in to the following link:<\/p>\n<p class=\"p1\"><a href=\"https:\/\/peer-review.sagepub.com\/jcv\">https:\/\/peer-review.sagepub.com\/jcv<\/a><\/p>\n<p>and submit their articles online by 1<sup>st<\/sup> April 2018 (words about 5000)<\/p>\n<p>&nbsp;<\/p>\n<p><strong>References<\/strong><\/p>\n<p>Akaka, M. A., Schau, H. J., &amp; Vargo, S. L. (2013). The co-creation of value-in-cultural-context. In\u00a0<em>Consumer culture theory<\/em>(pp. 265-284). Emerald Group Publishing Limited.<\/p>\n<p>Ashton, K. (2009). In the real world, things matter more than ideas.\u00a0<em>RFID Journal<\/em>, 22.<\/p>\n<p>Atzori, L., Iera, A., &amp; Morabito, G. (2010). The internet of things: A survey.\u00a0<em>Computer networks,\u00a054<\/em>(15), 2787-2805.<\/p>\n<p>Demirkan, H., Bess, C., Spohrer, J., Rayes, A., Allen, D., &amp; Moghaddam, Y. (2015). Innovations with Smart Service Systems: Analytics, Big Data, Cognitive Assistance, and the Internet of Everything.\u00a0<em>CAIS<\/em>,\u00a0<em>37<\/em>, 35.<\/p>\n<p>Greengard, S. (2015).\u00a0<em>The internet of things<\/em>. MIT Press.<\/p>\n<p>Lusch, R. F., &amp; Vargo, S. L. (2011). Service-dominant logic: a necessary step.\u00a0<em>European Journal of Marketing<\/em>,\u00a0<em>45<\/em>(7\/8), 1298-1309.<\/p>\n<p>Maglio, P. P., &amp; Spohrer, J. (2013). A service science perspective on business model innovation.\u00a0<em>Industrial Marketing Management<\/em>,\u00a0<em>42<\/em>(5), 665-670.<\/p>\n<p>Maglio, P. P., Kwan, S. K., &amp; Spohrer, J. (2015). Commentary\u2014Toward a research agenda for human-centered service system innovation.\u00a0<em>Service Science<\/em>,\u00a0<em>7<\/em>(1), 1-10.<\/p>\n<p>Mele, C., &amp; Russo-Spena, T. (2017). Innovating as a Texture of Practices. In\u00a0<em>Innovating in Practice<\/em>\u00a0(pp. 113-137). Springer International Publishing.<\/p>\n<p>Mele, C., Russo-Spena, T., Nuutinen, M., &amp; Kallio, K. (2017). Schools of innovation thought. In\u00a0<em>Innovating in Practice<\/em>\u00a0(pp. 13-41). Springer International Publishing.<\/p>\n<p>Ng, I. C., &amp; Wakenshaw, S. Y. (2017). The Internet-of-Things: Review and research directions.\u00a0<em>International Journal of Research in Marketing<\/em>,\u00a0<em>34<\/em>(1), 3-21.<\/p>\n<p>Nicolini, D. (2010). Medical innovation as a process of translation: a case from the field of telemedicine.\u00a0<em>British Journal of Management<\/em>,\u00a0<em>21<\/em>(4), 1011-1026.<\/p>\n<p>Pl\u00e9, L., &amp; Chumpitaz C\u00e1ceres, R. (2010). Not always co-creation: introducing interactional co-destruction of value in service-dominant logic.\u00a0<em>Journal of Services Marketing<\/em>,\u00a0<em>24<\/em>(6), 430-437.<\/p>\n<p>Schweer, D., &amp; Sahl, J. C. (2017). The Digital Transformation of Industry\u2013The Benefit for Germany. In\u00a0<em>The Drivers of Digital Transformation<\/em>\u00a0(pp. 23-31). Springer International Publishing.<\/p>\n<p>Spohrer, J. (2016). Innovation for jobs with cognitive assistants: a service science perspective.\u00a0<em>DISRUPTING<\/em>, 132.<\/p>\n<p>Spohrer, J. (2017). IBM&#8217;s service journey: A summary sketch.\u00a0<em>Industrial Marketing Management<\/em>,\u00a0<em>60<\/em>, 167-172.<\/p>\n<p>Statista. (2017). <em>Number of smartphone users worldwide from 2014 to 2020.<\/em> Retrieved from <a href=\"https:\/\/www.statista.com\/statistics\/330695\/number-of-smartphone-users-worldwide\">https:\/\/www.statista.com\/statistics\/330695\/number-of-smartphone-users-worldwide<\/a><\/p>\n<p>Vafeas, M., Hughes, T., &amp; Hilton, T. (2016). Antecedents to value diminution: A dyadic perspective.\u00a0<em>Marketing Theory<\/em>,\u00a0<em>16<\/em>(4), 469-491.<\/p>\n<p>Vermesan, O., &amp; Friess, P. (Eds.). (2013).\u00a0<em>Internet of things: converging technologies for smart environments and integrated ecosystems<\/em>. River Publishers.<\/p>\n<p>Vermesan, O., &amp; Friess, P. (Eds.). (2014).\u00a0<em>Internet of things-from research and innovation to market deployment<\/em>\u00a0(Vol. 29). Aalborg: River Publishers.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Special Issue of the\u00a0Journal of Creating Value Role of Technology and AI on Value Creation\/Destruction Deadline: 1st April 2018 Guest Editors: Cristina Mele,\u00a0Doug McDavid The spread of smartphones, tablets, and smart objects recently led to a huge increase in the number of connectable devices; reaching 17,6 billion in 2016 with a forecast of 20 billion [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":2662,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[5,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/5789"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=5789"}],"version-history":[{"count":4,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/5789\/revisions"}],"predecessor-version":[{"id":6066,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/5789\/revisions\/6066"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media\/2662"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=5789"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/categories?post=5789"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/tags?post=5789"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}