![\"Alexis](\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2016\/07\/Frontiers-2016-Bergen-130_1-1-300x206.jpg\")
Alexis M. Allen, Michael K. Brady, Stacey G. Robinson, Clay M. Voorhees (2015): \u201cOne firm\u2019s loss is another\u2019s gain: capitalizing on other firms\u2019 service failures\u201d, Journal of the Academy of Marketing Science, 43(5), 648-662.
Last year\u2019s winners of the SERVSIG Best Services Article Award<\/p><\/div>\n
The \u201cAMA Best Services Article Award\u201d is presented annually by SERVSIG to the author(s) of the best article in the services literature\u00a0published during the previous calendar year (i.e. 2016). General topics may include (but are not limited to) services marketing and services\u00a0management. The article should have appeared in an English language refereed journal during 2016.<\/p>\n
IMPORTANT:
\n\u2013 Candidates for a SERVSIG Award do not have to be a member of SERVSIG or the AMA to be eligible or to win.
\n\u2013 Candidates may be from anywhere in the world. Since its inception,\u00a0SERVSIG has sought to be globally oriented and globally active.
\n\u2013 Candidates for the awards do not have to be academics. SERVSIG recognizes the vital link between academia and business practice.<\/p>\n
SERVSIG would like to thank the following members for their willingness to serve on this committee:<\/p>\n
– Chair<\/strong>:Gaby Odekerken-Schroder (Maastricht University, g.odekerken@maastrichtuniversity.nl) If you would like to nominate a paper please email the full citation of your nominated paper to the committee chair Gaby Odekerken-Schroder (g.odekerken@maastrichtuniversity.nl) no later than\u00a0March 15th<\/sup><\/strong>, 2017. Past winners can be viewed by clicking here<\/a><\/p>\n We look forward to receiving your nominations soon!<\/p>\n Lerzan Aksoy and Bart Lariviere Dear Service Community, We would like to request nominations for the SERVSIG\u2019s Best Service Article Award 2016 The \u201cAMA Best Services Article Award\u201d is presented annually by SERVSIG to the author(s) of the best article in the services literature\u00a0published during the previous calendar year (i.e. 2016). General topics may include (but are not limited to) […]<\/p>\n","protected":false},"author":1,"featured_media":3007,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,10,12],"tags":[],"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/4306"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=4306"}],"version-history":[{"count":3,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/4306\/revisions"}],"predecessor-version":[{"id":4312,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/4306\/revisions\/4312"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media\/3007"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=4306"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/categories?post=4306"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/tags?post=4306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n– David Bowen
\n– Lia Patricio
\n– Lars Witell
\n– Nancy W\u00fcnderlich<\/p>\n
\n<\/em>SERVSIG co-chairs<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"