{"id":3094,"date":"2016-10-18T00:23:49","date_gmt":"2016-10-18T04:23:49","guid":{"rendered":"http:\/\/www.servsig.org\/wordpress\/?p=3094"},"modified":"2023-10-22T04:49:43","modified_gmt":"2023-10-22T08:49:43","slug":"amazons-fairy-tale-response-to-a-halloween-wish","status":"publish","type":"post","link":"https:\/\/www.servsig.org\/wordpress\/2016\/10\/amazons-fairy-tale-response-to-a-halloween-wish\/","title":{"rendered":"Amazon\u2019s Fairy Tale Response to a Halloween Wish"},"content":{"rendered":"

\"fairytale\"guest article by Scott Cowley<\/em><\/p>\n

Amazon<\/strong> \"amazon-com-logo-svg\"has recently been the target of some high profile negative press about its intense workplace pressures. One would almost think there would be little room at Amazon for the kind of magical customer moments that people typically only associate with companies like Disney. But Halloween magic is definitely what we got from the tech giant.<\/p>\n

When our girls both wanted to be mermaids last year, my wife sewed them each sequined mermaid tails in their colors of choice. We hoped these would be multi-year Halloween costumes, but our little 3-year-old, Charlotte, had other ideas this year.<\/p>\n

\u201cI\u2019m going be a fairy panda bear!\u201d<\/strong>
\n\u201cDo you mean a furry<\/em> panda bear?\u201d<\/strong>
\n\u201cNo, mom. A fairy<\/em> panda bear.\u201d<\/strong><\/p>\n

Points for creativity, kid, but don\u2019t count on your mom sewing you a fairy panda bear costume in 2 weeks. We\u2019ll get you fairy wings from the nearest store and some black paint on the nose if you\u2019re really adamant about the panda part.<\/p>\n

I jokingly tweeted about her innovative costume mashup and drove to work.<\/p>\n

\"Scott<\/a><\/p>\n

When I checked Twitter after lunch, I immediately knew something was up, seeing a mountain of replies, retweets, and \u201cfavorites\u201d\u2014the kind of volume never before seen around these parts. I discovered why. Amazon\u2019s main Twitter account had retweeted me to 2.1 million followers and had responded.<\/p>\n

\"Amazon<\/p>\n

Wow! After the initial shock and awe and a little back-and-forth by e-mail with \u201cTyler B.,\u201d I was told to expect a couple of Amazon packages in the mail, on the house. No strings attached. Seriously.<\/p>\n

The result?<\/p>\n

\"Toddler<\/p>\n

One very<\/em> happy fairy panda bear.
\n\"fairy-panda-bear-toddler\" \"halloween-fairy-panda-bear\" \"fairy-panda-bear-with-wand\" \"fairy-panda-bear-costume\"<\/p>\n

I wish I knew a better way to say thank you to the folks at Amazon. Who knew they even did things like this for regular people? I know the company has a solid reputation for service and customer centricity, but this was simply perfect!<\/p>\n

\n

So, panda fairies do exist. We thought so! ?\u2728@scottcowley<\/a> https:\/\/t.co\/X0ZKOfkn6L<\/a><\/p>\n

\u2014 Amazon (@amazon) October 29, 2015<\/a><\/p><\/blockquote>\n