\nDate: Friday 11th September 2015, 10.00am \u2013 5.30pm
\nVenue: Design School, Room LDS0.17, Loughborough University, LE11 3TU<\/p>\n
Enlarging on this important topic, renowned researchers from across Europe who have a strong reputation in the service field will share their views at the 1st European Health and Social Care Service Innovation Symposium before discussing and debating with the audience. This promises to be a lively and thought-provoking event with contributions from many aspects of contemporary service research.<\/p>\n Registration:<\/strong><\/p>\n The event is free to attend and includes a buffet lunch and refreshments. Places are limited, please register by email to:\u00a0Ruth Cufflin r.cufflin@lboro.ac.uk<\/a><\/p>\n Kind Regards<\/p>\n Professor Thorsten Gruber The Confirmed Presenters from 7 European Countries are:<\/p>\n Belgium<\/strong><\/p>\n Dr Katrien Verleye, Centre for Service Intelligence, Ghent University Finland<\/strong><\/p>\n Professor Elina Jaakkola, University of Turku Germany<\/strong><\/p>\n Professor Gianfranco Walsh, University of Jena Italy<\/strong><\/p>\n Professor Stefano Villa, Catholic University of the Sacred Heart, Milan Netherlands<\/strong><\/p>\n Professor Gaby Odekerken-Schr\u00f6der, Service Science Factory, Maastricht University Portugal<\/strong><\/p>\n Dr Lia Patricio, University of Porto Professor Rui Soucasaux Sousa, Service Management Lab, Catholic University of Portugal UK<\/strong><\/p>\n Dr Sharon Williams, Health Foundation, Swansea University Website:<\/p>\n![\"medical-doctor_cropped\"](\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/08\/medical-doctor_cropped.jpg\")
<\/a>Across Europe, health and social care are facing major challenges. For example, the proportion of elderly people is growing with urgent needs of specialist care as well as primary care. Further, chronic lifestyle related diseases and mental illnesses among the young and able-bodied are increasing as well. These and other challenges drive costs throughout Europe, and indicate a strong need for service innovations that can improve the efficiency of health and social care towards positive health economic values and ethically acceptable patient-centred models. The complexity and interconnectedness of these societal challenges also make trans-disciplinary collaborations mandatory as no subject discipline can solve these pressing problems on its own.<\/p>\n
\nChair in Marketing and Service Management
\nCo-Director, Centre for Service Management (CSM)<\/p>\n
\nhttp:\/\/centerforserviceintelligence.org\/team\/academic\/katrien-verleye.html<\/a>
\nPresentation: The quandary for service innovation in a network setting: Evidence from the home care sector<\/p>\n
\nhttps:\/\/www.utu.fi\/en\/units\/tse\/units\/marketing\/contact\/Pages\/Elina-Jaakkola.aspx<\/a>
\nPresentation: The challenges of service innovation in complex networks: The case of developing and diffusing electronic prescription in Finland<\/p>\n
\nhttp:\/\/www.marketing-wiwi.uni-jena.de\/Team.html<\/a>
\nPresentation: Using preventive health care services: The potential role of cognitive age bias<\/p>\n
\nhttp:\/\/docenti.unicatt.it\/ita\/stefano_villa\/<\/a>
\nPresentation: Achieving multi-disciplinarity in the adoption of healthcare innovation: A system approach<\/p>\n
\nhttp:\/\/www.maastrichtuniversity.nl\/web\/Main\/Sitewide\/Content\/OdekerkenSchroderGaby.htm<\/a>
\nPresentation: TBA<\/p>\n
\nhttp:\/\/sigarra.up.pt\/feup\/pt\/func_geral.formview?P_CODIGO=236200<\/a>
\nPresentation: Understanding health care service ecosystems<\/p>\n
\nhttp:\/\/www.feg.porto.ucp.pt\/en\/school\/academic-staff\/1126\/rui-manuel-soucasaux-meneses-e-sousa<\/a>
\nPresentation: Designing multichannel healthcare services<\/p>\n
\nhttp:\/\/www.swansea.ac.uk\/staff\/human-and-health-sciences\/allstaff\/sharon.j.williama\/<\/a>
\nPresentation: Using bandwidths to understand the design of patient care pathways<\/p>\n