{"id":15626,"date":"2026-07-14T06:06:05","date_gmt":"2026-07-14T10:06:05","guid":{"rendered":"https:\/\/www.servsig.org\/wordpress\/?p=15626"},"modified":"2026-07-15T06:24:51","modified_gmt":"2026-07-15T10:24:51","slug":"2026-jstp-awards","status":"publish","type":"post","link":"https:\/\/www.servsig.org\/wordpress\/2026\/07\/2026-jstp-awards\/","title":{"rendered":"2026 JSTP Awards"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"alignright size-medium\"><a href=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931514744.jpeg\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"197\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931514744-300x197.jpeg\" alt=\"\" class=\"wp-image-15618\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931514744-300x197.jpeg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931514744-1024x674.jpeg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931514744-768x505.jpeg 768w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931514744-1536x1010.jpeg 1536w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931514744.jpeg 2048w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/figure><\/div>\n\n\n<p>At the Frontiers in Service 2026 Conference, Marianna Sigala and Chatura Ranaweera, co-editors of the <em>Journal of Service Theory and Practice (JSTP)<\/em> were very pleased to announce and congratulate the JSTP Awards winners. <br \/>We join them in congratulating the winners and recognising their contribution to the service field.<br \/><br \/><\/p>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Highly Commended Paper Award<\/strong><br \/>Irfan Khan, Johra Fatima, Somayeh Bahmannia, Sarvjeet Kaur Chatrath, Naomi F Dale and Raechel Johns<br \/>(2025) &#8220;Investigating the influence of perceived humanization of service encounters on value creation of chatbot-assisted services&#8221;, <em><a href=\"https:\/\/www.emerald.com\/jstp\/article-pdf\/35\/1\/56\/9682210\/jstp-10-2023-0282.pdf\" target=\"_blank\" rel=\"noreferrer noopener\">Journal of Service Theory and Practice<\/a><\/em>, <em>35<\/em>(1): 56\u201388.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931500562.jpeg\"><img loading=\"lazy\" decoding=\"async\" width=\"863\" height=\"1024\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931500562-863x1024.jpeg\" alt=\"\" class=\"wp-image-15629\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931500562-863x1024.jpeg 863w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931500562-253x300.jpeg 253w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931500562-768x912.jpeg 768w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931500562.jpeg 1294w\" sizes=\"(max-width: 863px) 100vw, 863px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p><strong>Outstanding Reviewer Award<\/strong><br \/>Nikolaos Stylos<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><a href=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931636837.jpeg\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"789\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931636837-1024x789.jpeg\" alt=\"\" class=\"wp-image-15630\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931636837-1024x789.jpeg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931636837-300x231.jpeg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931636837-768x592.jpeg 768w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931636837-1536x1183.jpeg 1536w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2026\/07\/1782931636837.jpeg 1994w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p><strong>Previous JSTP Awards<\/strong><br \/>\u2013&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/2016\/08\/jstp-awards-2016\/\">2016<\/a><br \/>\u2013&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/2018\/06\/congratulations-to-the-2017-award-recipients-for-their-outstanding-contributions-to-the-journal-of-service-theory-and-practice\/\">2017<\/a><br \/>\u2013&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/2019\/04\/2018-jstp-award-winners\/\">2018<\/a><br \/>\u2013&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/2020\/03\/2019-jstp-awards\/\">2019<\/a><br \/>\u2013&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/2021\/06\/2020-jstp-awards\/\">2020<\/a><br \/>\u2013&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/2023\/07\/2023-jstp-awards\/\">2023<\/a><br \/>\u2013 <a href=\"https:\/\/www.servsig.org\/wordpress\/2024\/06\/2024-jstp-awards\/\">2024<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At the Frontiers in Service 2026 Conference, Marianna Sigala and Chatura Ranaweera, co-editors of the Journal of Service Theory and Practice (JSTP) were very pleased to announce and congratulate the JSTP Awards winners. We join them in congratulating the winners and recognising their contribution to the service field. Highly Commended Paper AwardIrfan Khan, Johra Fatima, [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":15628,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,10],"tags":[],"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/15626"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=15626"}],"version-history":[{"count":2,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/15626\/revisions"}],"predecessor-version":[{"id":15634,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/15626\/revisions\/15634"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media\/15628"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=15626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/categories?post=15626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/tags?post=15626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}