{"id":1316,"date":"2015-06-28T10:01:46","date_gmt":"2015-06-28T10:01:46","guid":{"rendered":"http:\/\/www.servsig.org\/wordpress\/?p=1316"},"modified":"2015-07-17T16:07:09","modified_gmt":"2015-07-17T16:07:09","slug":"quisservsig-collaboration-at-quis-14","status":"publish","type":"post","link":"https:\/\/www.servsig.org\/wordpress\/2015\/06\/quisservsig-collaboration-at-quis-14\/","title":{"rendered":"QUIS\/SERVSIG Collaboration at QUIS 14"},"content":{"rendered":"<p><em><a href=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/38e8ad04-067d-429b-aed4-35f06635c033.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1360 size-full\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/38e8ad04-067d-429b-aed4-35f06635c033.jpg\" alt=\"\" width=\"636\" height=\"373\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/38e8ad04-067d-429b-aed4-35f06635c033.jpg 636w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/38e8ad04-067d-429b-aed4-35f06635c033-300x176.jpg 300w\" sizes=\"(max-width: 636px) 100vw, 636px\" \/><\/a><\/em><\/p>\n<p><em>guest article by Werner Kunz<\/em><\/p>\n<p><a href=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/9df2559a5fe710e8.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-1346 size-medium\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/9df2559a5fe710e8-300x175.jpg\" alt=\"9df2559a5fe710e8\" width=\"300\" height=\"175\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/9df2559a5fe710e8-300x175.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/9df2559a5fe710e8.jpg 600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>The QUIS 14 conference, June 18-21 at CEIBS in Shanghai, was a total success and a big thank you to the organizer for\u00a0this wonderful event.\u00a0This year&#8217;s conference was also special from a SERVSIG perspective, because we continue to do more direct collaboration with QUIS. In the context of QUIS 14, we were involved in two events that I want to showcase here.<\/p>\n<p><strong>1.\u00a0QUIS\/SERVSIG Session on Global Service\u00a0Research Collaboration<\/strong><\/p>\n<p>The\u00a0final plenary session of the QUIS conference was a panel discussion dedicated to insights on how-to initiate and run successful Service Research centers and how-to foster international research collaboration.\u00a0<em><strong>Parsu Parasuraman<\/strong><\/em> from the University of Miami was moderating the panel and discussion.\u00a0The panelist were\u00a0leaders from research centers around the world. In particular,\u00a0<em><strong>Henrietta Huzell<\/strong> <\/em>\u00a0(Karlstad University),\u00a0<em><strong>Mary Jo Bittner<\/strong><\/em> (Arizona State University),\u00a0<em><strong>Xiu Cheng Fan<\/strong><\/em> (Fudan University),\u00a0<em><strong>Rohit Verma<\/strong><\/em> (Cornell University), <em><strong>Xiande Zhao<\/strong><\/em> (CEIBS), and <em><strong>Werner H. Kunz<\/strong><\/em> (University of Massachusetts Boston).<\/p>\n<p><a href=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3414.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignleft wp-image-1328 size-medium\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3414-300x163.jpg\" alt=\"DSC_3414\" width=\"300\" height=\"163\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3414-300x163.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3414-1024x556.jpg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3414-900x489.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a>First, every panelist introduced their center and talked\u00a0about how they set priorities for their center&#8217;s work, how they collaborate with industry, how they engage research scholars at their own \/ other universities, how they seek funds to support their work and\u00a0how they developed international collaborations. The individual presentations were followed by a discussion with the audience<\/p>\n<p class=\"p1\"><span class=\"s2\">It is <\/span>challenging to present a summary of all the different presentations <span class=\"s2\">in a short blog article, but three <\/span>main<span class=\"s2\"> things <\/span>stayed in my mind from this session:<\/p>\n<ul>\n<li>Don&#8217;t be intimidated by the achievements of the big research centers.\u00a0Every initiative starts with a first step regardless how small it seems at the beginning.<\/li>\n<li>If you can not hire new colleagues for your center (and who can that seriously at the beginning), think about inviting established and like-minded scholars for a limited time (for one or two month). This is more affordable and the research output for your center could\u00a0be almost the same.<\/li>\n<li>Don&#8217;t sell yourself (and your soul) for extra private funding. The panel discussed critically the role of business consulting for establishing a research center. Consulting can be highly distracting for a center that want to become a research center. As alternative external\u00a0funding opportunities for centers were paid company memberships and practitioner oriented conferences mentioned.<\/li>\n<\/ul>\n<p><strong>2.\u00a0QUIS\/AMA\u00a0SERVSIG\u00a0Doctoral\u00a0Consortium in Service Research<\/strong><\/p>\n<p>The\u00a0doctoral consortium was organized by the School of Management of the Fudan University and \u00a0co-sponsored by SERVSIG.\u00a0It was intended\u00a0to boost cross-disciplinary and cross-cultural research in service and provide opportunities for doctoral students and junior faculty members to connect and interact with each other.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-1335\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/poster-for-consortium-copy-1024x168.jpg\" alt=\"\u7535\u5b50\u5c4f\" width=\"630\" height=\"103\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/poster-for-consortium-copy-1024x168.jpg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/poster-for-consortium-copy-300x49.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/poster-for-consortium-copy-900x148.jpg 900w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/poster-for-consortium-copy.jpg 1080w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>The organizer at Fudan created\u00a0a wonderful mentoring atmosphere by inviting senior scholars\u00a0to share their valuable experience in conducting\u00a0service research, and also to comment and give feedback on the ongoing projects of the consortium participants. Almost 100\u00a0doctoral students and junior faculty members participated at the event.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-1340\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC01490-1_1-1024x428.jpg\" alt=\"DSC01490-1_1\" width=\"630\" height=\"263\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC01490-1_1-1024x428.jpg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC01490-1_1-300x126.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC01490-1_1-900x377.jpg 900w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>The presenting and mentoring\u00a0scholars were\u00a0<em><strong>Mary Jo Bitner<\/strong><\/em> (Arizona State University),\u00a0<em><strong>Bo Edvardsson<\/strong><\/em> (Karlstad University),\u00a0<em><strong>Xiucheng Fan<\/strong><\/em> (Fudan University),\u00a0<em><strong>Jay Kandampully<\/strong><\/em> (Ohio State University), <em><strong>Werner\u00a0Kunz<\/strong><\/em> (University of Massachusetts Boston),\u00a0<em><strong>Parsu Parasuraman<\/strong><\/em> (University of Miami),\u00a0<em><strong>Chatura Ranaweera<\/strong><\/em> (Wilfrid Laurier University),\u00a0<em><strong>Javier Francisco Reynoso<\/strong><\/em> (Tecnologico de Monterrey),\u00a0<em><strong>Piyush Sharma<\/strong><\/em> (Cutin University),\u00a0<em><strong>Marianna Sigala<\/strong><\/em> (University of the Aegean),\u00a0<em><strong>Stephen Vargo<\/strong><\/em> (University of Hawai\u2019i at Manoa),\u00a0<em><strong>Rohit Verma<\/strong><\/em> (Cornell University), and\u00a0<em><strong>Jochen Wirtz<\/strong><\/em> (National University of Singapore).<\/p>\n<p>In total, the event was a huge success and we are looking forward as SERVSIG to support more of such iniatives. More illustration of the event can be seen below.<\/p>\n<p><strong>If you have ideas to collaborate with SERVSIG and serve together our service research community, please let us know and contact me via<\/strong> (werner.kunz(a)umb.edu).<\/p>\n<p><a href=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3156.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-1339\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3156-1024x435.jpg\" alt=\"DSC_3156\" width=\"630\" height=\"268\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3156-1024x435.jpg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3156-300x127.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3156-900x382.jpg 900w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/a><a href=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3167.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1337 size-medium\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3167-200x300.jpg\" alt=\"DSC_3167\" width=\"200\" height=\"300\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3167-200x300.jpg 200w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3167-683x1024.jpg 683w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3167-900x1350.jpg 900w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1338 size-medium\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3163-300x300.jpg\" alt=\"DSC_3163\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3163-300x300.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3163-150x150.jpg 150w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3163-1024x1024.jpg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3163-144x144.jpg 144w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3163-900x900.jpg 900w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><a href=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC01521.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-1333 size-large\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC01521-e1435482398754-1024x369.jpg\" alt=\"DSC01521\" width=\"630\" height=\"227\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC01521-e1435482398754-1024x369.jpg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC01521-e1435482398754-300x108.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC01521-e1435482398754-900x324.jpg 900w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/a><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-large wp-image-1336\" src=\"http:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3168-1024x565.jpg\" alt=\"DSC_3168\" width=\"630\" height=\"348\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3168-1024x565.jpg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3168-300x166.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2015\/06\/DSC_3168-900x497.jpg 900w\" sizes=\"(max-width: 630px) 100vw, 630px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>guest article by Werner Kunz The QUIS 14 conference, June 18-21 at CEIBS in Shanghai, was a total success and a big thank you to the organizer for\u00a0this wonderful event.\u00a0This year&#8217;s conference was also special from a SERVSIG perspective, because we continue to do more direct collaboration with QUIS. In the context of QUIS 14, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1360,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,10,12],"tags":[],"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/1316"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=1316"}],"version-history":[{"count":17,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/1316\/revisions"}],"predecessor-version":[{"id":1374,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/1316\/revisions\/1374"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media\/1360"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=1316"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/categories?post=1316"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/tags?post=1316"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}