{"id":12070,"date":"2022-08-03T02:49:44","date_gmt":"2022-08-03T06:49:44","guid":{"rendered":"https:\/\/www.servsig.org\/wordpress\/?p=12070"},"modified":"2023-09-12T07:12:39","modified_gmt":"2023-09-12T11:12:39","slug":"roland-rusts-keynote-talk-on-the-future-of-service","status":"publish","type":"post","link":"https:\/\/www.servsig.org\/wordpress\/2022\/08\/roland-rusts-keynote-talk-on-the-future-of-service\/","title":{"rendered":"Roland Rust\u2019s Keynote Talk on \u201cThe Future of Service\u201d"},"content":{"rendered":"\n<p class=\"has-text-align-center\"><strong>Bi-monthly ZOOM Keynote Series<\/strong><br \/><strong>20 September 2022 <br \/>(3 pm CET<\/strong>)<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"180\" height=\"234\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/08\/image.png\" alt=\"\" class=\"wp-image-12071\"\/><\/figure><\/div>\n\n\n\n<p>SERVSIG, IRSSM, and EMAC Service Marketing SIG join forces for a new online seminar series. The first speaker is <strong>Roland Rust from the University of Maryland<\/strong>. <\/p>\n\n\n\n<p>The online event (free of charge) will take about 100 minutes, of which the first half (50 min) will be Roland Rust\u2019s Keynote Talk on <strong>\u201cThe Future of Service\u201d<\/strong>, followed by Q&amp;A and an online networking event.<\/p>\n\n\n\n<p>Roland will present on the following time zones (in ascending order):<br \/>\n\u2022    Berkely (US):  6 am PDT (Pacific Daylight Time) (UTC -7)<br \/>\n\u2022    Boston (US): 9 am ET (Eastern Time) (UTC \u2013 4)<br \/>\n\u2022    Brussels (Belgium): 3 pm CET (Central European Time) (UTC +2)<br \/>\n\u2022    Bulawayo (Zimbabwe): 3 pm CAT (Central Africa Time) (UTC +2)<br \/>\n\u2022    Beirut (Lebanon): 4 pm EET (Eastern European Time) (UTC + 3)<br \/>\n\u2022    Baghdad (Iraq): 4 pm AST (Arabia Standard Time) (UTC + 3)<br \/>\n\u2022    Bengaluru (India): 6:30 pm IST (India Standard Time) (UTC + 5.30)<br \/>\n\u2022    Bangkok (Thailand): 8 pm ICT (Indochina Time) (UTC + 7)<br \/>\n\u2022    Beijing (China): 9 pm CST (China Standard Time) (UTC + 8)<br \/>\n\u2022    Brisbane (Australia): 11 pm AEST (Australian Eastern Standard Time) (UTC +10)<\/p>\n\n\n\n<p>Via the following ZOOM link:<br \/> <a href=\"https:\/\/uni-passau.zoom.us\/j\/68727344543?pwd=T0pTTHBvbWNJU0hYV29LekVkcUFsdz09\">https:\/\/uni-passau.zoom.us\/j\/68727344543?pwd=T0pTTHBvbWNJU0hYV29LekVkcUFsdz09<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-file\"><a href=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/08\/Save-the-date-Roland-Talk_590.pdf\">Save-the-date-Roland-Talk_590<\/a><a href=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/08\/Save-the-date-Roland-Talk_590.pdf\" class=\"wp-block-file__button\" download>Download<\/a><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bi-monthly ZOOM Keynote Series20 September 2022 (3 pm CET) SERVSIG, IRSSM, and EMAC Service Marketing SIG join forces for a new online seminar series. The first speaker is Roland Rust from the University of Maryland. The online event (free of charge) will take about 100 minutes, of which the first half (50 min) will be [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":12073,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,10],"tags":[908,170,780],"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/12070"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=12070"}],"version-history":[{"count":1,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/12070\/revisions"}],"predecessor-version":[{"id":12074,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/12070\/revisions\/12074"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media\/12073"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=12070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/categories?post=12070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/tags?post=12070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}