{"id":11960,"date":"2022-07-19T17:57:24","date_gmt":"2022-07-19T21:57:24","guid":{"rendered":"https:\/\/www.servsig.org\/wordpress\/?p=11960"},"modified":"2022-07-24T23:34:22","modified_gmt":"2022-07-25T03:34:22","slug":"2022-servsig-awards-winners","status":"publish","type":"post","link":"https:\/\/www.servsig.org\/wordpress\/2022\/07\/2022-servsig-awards-winners\/","title":{"rendered":"2022 SERVSIG Award Winners"},"content":{"rendered":"\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/DSC02549-JPG-same-folder-2-1024x683.jpg\" alt=\"\" class=\"wp-image-12034\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/DSC02549-JPG-same-folder-2-1024x683.jpg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/DSC02549-JPG-same-folder-2-300x200.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/DSC02549-JPG-same-folder-2-768x512.jpg 768w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/DSC02549-JPG-same-folder-2-1536x1024.jpg 1536w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/DSC02549-JPG-same-folder-2-2048x1365.jpg 2048w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This year\u2019s SERVSIG Awards winners were announced and congratulated at the SERVSIG conference in Glasgow, and the Frontiers conference in Boston. Join us again in complimenting them, as well as the different awards finalists.&nbsp;<br \/>We are all thankful to the awards committees.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>202<\/strong>2&nbsp;<strong>SERVSIG Emerging Service Scholar Award Winner<\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-1-1024x682.jpeg\" alt=\"\" class=\"wp-image-11962\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-1-1024x682.jpeg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-1-300x200.jpeg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-1-768x512.jpeg 768w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-1.jpeg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This annual award recognizes contributions to advancing the study of service research and it is given to honor the contributions of a researcher in the earlier stages of their academic career. This year, the Emerging Service Scholar Award Winner is&nbsp;<strong>Yves Van Vaerenbergh<\/strong>&nbsp;(KU Leuven)! Congratulations!&nbsp;<br \/>Many thanks to the&nbsp;<strong>University of Porto<\/strong>&nbsp;for sponsoring the award (cash prize) and the committee members \u2014&nbsp;<em>Lia Patricio (Chair),&nbsp;Lena Steinhoff<\/em>, <em>Josephine Previte<\/em>, and<em> Joy Field<\/em>.<br \/>See previous award winners&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/awards\/servsig-emerging-service-scholar-award\/\">here<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2022 Christopher Lovelock Career Contributions Award Winner<\/strong><\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-2-1024x682.jpeg\" alt=\"\" class=\"wp-image-11963\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-2-1024x682.jpeg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-2-300x200.jpeg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-2-768x512.jpeg 768w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-2.jpeg 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>This award is presented annually to the individual whose career in teaching, research and service has had the greatest long-term impact in terms of significance and frequency on the development of the service discipline during the last 15 to 20 years. In 2022, the winner of the \u201cChristopher Lovelock Career Contributions to the Services Discipline Award\u201d is\u00a0<strong>Lerzan Aksoy<\/strong> (Fordham University)! Bravo! Watch her acceptance speech <a href=\"https:\/\/www.facebook.com\/timothy.keiningham\/videos\/352243767072729\">here<\/a>.<\/p>\n\n\n\n<p>The SERVSIG board is also very thankful to this year\u2019s committee members for their commitment and their work \u2014 <em>Jim Spohrer (Chair), Maria Holmlund, Allard Van Riel, and Piyush Sharma. <\/em>Read more about the award (and Chirstopher Lovelock), as well as the previous winners\u00a0<a href=\"https:\/\/www.servsig.org\/wordpress\/awards\/christopher-lovelock-career-contributions-award\/\">here<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2022 SERVSIG Best Dissertation Award in Service Research&nbsp;<\/strong>Winner<\/h4>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"768\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image.jpeg\" alt=\"\" class=\"wp-image-11961\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image.jpeg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-300x225.jpeg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/image-768x576.jpeg 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignleft size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/Dorottya-Varga_photo.jpeg\" alt=\"\" class=\"wp-image-12027\" width=\"189\" height=\"199\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/Dorottya-Varga_photo.jpeg 544w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/Dorottya-Varga_photo-284x300.jpeg 284w\" sizes=\"(max-width: 189px) 100vw, 189px\" \/><\/figure><\/div>\n\n\n\n<p>Congratulations to&nbsp;<strong><a href=\"https:\/\/www.servsig.org\/wordpress\/?p=11859\">Dorottya Varga<\/a><\/strong> (Vrije Universiteit Brussel)!<br \/>The SERVSIG Board is thankful to&nbsp;<strong>Maastricht University&nbsp;<\/strong>for sponsoring this award. Also thanks go to the independent award committee members who diligently worked on the selection process \u2014&nbsp;<em>Gaby Odekerken-Schr\u00f6der (Chair),&nbsp;Larissa Becker,&nbsp;Thomas Leclercq,&nbsp;Kevin Kam Fung So<\/em>.<br \/>Congratulations to the<em>&nbsp;<\/em>finalists:&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/2022\/06\/reflections-on-solutions-development-from-a-relational-standpoint\/\">Laura Colm<\/a>,&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/2022\/05\/reflections-on-conducting-frontline-services-research\/\">Riley Krotz<\/a>.<em><br \/><\/em>Read more and see previous winners of the award&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/awards\/servsig-dissertation-award\/\">here<\/a>.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"732\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/8L3A0477-C1HINKS_SERVSIG_DINNER-_170622_SMALL_2-1-1024x732.jpg\" alt=\"\" class=\"wp-image-12025\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/8L3A0477-C1HINKS_SERVSIG_DINNER-_170622_SMALL_2-1-1024x732.jpg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/8L3A0477-C1HINKS_SERVSIG_DINNER-_170622_SMALL_2-1-300x214.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/8L3A0477-C1HINKS_SERVSIG_DINNER-_170622_SMALL_2-1-768x549.jpg 768w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/8L3A0477-C1HINKS_SERVSIG_DINNER-_170622_SMALL_2-1-1536x1097.jpg 1536w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/8L3A0477-C1HINKS_SERVSIG_DINNER-_170622_SMALL_2-1.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2021 SERVSIG Best Service Article Award<\/strong>&nbsp;Winners<\/h4>\n\n\n\n<p>This award is presented annually to the author(s) of the best article in the service literature published during the previous calendar year (2021). This year, the award goes to:<\/p>\n\n\n\n<p><strong>Guofang Huang <\/strong>and<strong> K. Sudhir <\/strong>(2021)<br \/> \u201cThe causal effect of service satisfaction on customer loyalty\u201d<br \/> Management Science, 67(1), 317-341.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"400\" height=\"200\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/Untitled-1-1.jpg\" alt=\"\" class=\"wp-image-12032\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/Untitled-1-1.jpg 400w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/Untitled-1-1-300x150.jpg 300w\" sizes=\"(max-width: 400px) 100vw, 400px\" \/><\/figure>\n\n\n\n<p>Congratulations are in order as well to the two teams of finalists:<br \/>\u2013 <strong>Huang, Ming-Hui <\/strong>and<strong> Roland T. Rust<\/strong> (2021), \u201cEngaged to a Robot? The Role of AI in Service\u201d, Journal of Service Research, 24(1), pp.30-41<br \/>\u2013 <strong>Wirtz, Jochen, Martin P. Fritze, Elina Jaakkola, Katja Gelbrich, <\/strong>and<strong> Nicole Hartley <\/strong>(2021), \u201cService Products and Productization\u201d, Journal of Business Research,137, pp.411-421.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"683\" src=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/140B2015-C2HINKS_SERVSIG_DINNER-_170622_SMALL_2-1024x683.jpg\" alt=\"\" class=\"wp-image-12026\" srcset=\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/140B2015-C2HINKS_SERVSIG_DINNER-_170622_SMALL_2-1024x683.jpg 1024w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/140B2015-C2HINKS_SERVSIG_DINNER-_170622_SMALL_2-300x200.jpg 300w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/140B2015-C2HINKS_SERVSIG_DINNER-_170622_SMALL_2-768x512.jpg 768w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/140B2015-C2HINKS_SERVSIG_DINNER-_170622_SMALL_2-1536x1024.jpg 1536w, https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/07\/140B2015-C2HINKS_SERVSIG_DINNER-_170622_SMALL_2.jpg 1600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>SERVSIG thanks the award committee members for their commitment and their work \u2014&nbsp;<em>Peter C. Verhoef (Chair), Jennifer Chandler, Andrea Ordanini, and Joy Parkinson<\/em>.<br \/>See previous award winners (and links to guest posts)&nbsp;<a href=\"https:\/\/www.servsig.org\/wordpress\/awards\/servsigs-best-services-article-award\/\">here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This year\u2019s SERVSIG Awards winners were announced and congratulated at the SERVSIG conference in Glasgow, and the Frontiers conference in Boston. Join us again in complimenting them, as well as the different awards finalists.&nbsp;We are all thankful to the awards committees. 2022&nbsp;SERVSIG Emerging Service Scholar Award Winner This annual award recognizes contributions to advancing the [&hellip;]<\/p>\n","protected":false},"author":12,"featured_media":12034,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,10,12],"tags":[860],"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/11960"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=11960"}],"version-history":[{"count":10,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/11960\/revisions"}],"predecessor-version":[{"id":12059,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/posts\/11960\/revisions\/12059"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media\/12034"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=11960"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/categories?post=11960"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/tags?post=11960"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}