{"id":26,"date":"2014-09-13T22:07:17","date_gmt":"2014-09-13T22:07:17","guid":{"rendered":"http:\/\/www.servsig.org\/wordpress\/?page_id=26"},"modified":"2024-05-29T05:23:44","modified_gmt":"2024-05-29T09:23:44","slug":"research","status":"publish","type":"page","link":"https:\/\/www.servsig.org\/wordpress\/research\/","title":{"rendered":"Research"},"content":{"rendered":"<p>In an effort to make services research easier, we have compiled a number of links and resources to aid researchers. Below you will also find a listing of centers dedicated to service research.<\/p>\n<p><strong>Services Marketing Journals:<a name=\"journals\"><\/a><\/strong>The following journals place an emphasis on services research:<\/p>\n<ul>\n<li><a href=\"http:\/\/jsr.sagepub.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Journal of Service Research<\/a><\/li>\n<li><a title=\"Journal of Services Marketing\" href=\"http:\/\/www.emeraldinsight.com\/journal\/jsm\" target=\"_blank\" rel=\"noopener noreferrer\">Journal of Services Marketing<\/a><\/li>\n<li><a title=\"Journal of Service Management\" href=\"http:\/\/www.emeraldinsight.com\/journal\/josm\" target=\"_blank\" rel=\"noopener noreferrer\">Journal of Service Management\u00a0<\/a><\/li>\n<li><a title=\"The Service Industries Journal\" href=\"http:\/\/www.tandfonline.com\/action\/journalInformation?show=aimsScope&amp;journalCode=fsij20#.VI8bITGsXzh\" target=\"_blank\" rel=\"noopener noreferrer\">The Service Industries Journal<\/a><\/li>\n<li><a href=\"http:\/\/www.elsevier.com\/wps\/find\/journaldescription.cws_home\/30446\/description#description\" target=\"_blank\" rel=\"noopener noreferrer\">Journal of Retailing and Consumer Services<\/a><\/li>\n<li><a href=\"http:\/\/www.informaworld.com\/smpp\/title~content=t792306966\" target=\"_blank\" rel=\"noopener noreferrer\">Services Marketing Quarterly<\/a><\/li>\n<li><a href=\"http:\/\/www.emeraldinsight.com\/loi\/msq\" target=\"_blank\" rel=\"noopener noreferrer\">Journal of Service Theory and Practice\u00a0<\/a>\u00a0&#8211; Previously Managing Service Quality (MSQ)<\/li>\n<li><a href=\"http:\/\/www.palgrave-journals.com\/fsm\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">Journal of Financial Services Marketing<\/a><\/li>\n<li><a title=\"International Journal of Bank Marketing\" href=\"http:\/\/emeraldgrouppublishing.com\/products\/journals\/journals.htm?id=ijbm\">International Journal of Bank Marketing<\/a><\/li>\n<li><a href=\"http:\/\/pubsonline.informs.org\/journal\/serv\" target=\"_blank\" rel=\"noopener noreferrer\">Service Science<\/a><\/li>\n<li><a href=\"https:\/\/www.nomos.de\/zeitschriften\/smr\/\">Journal of Service Management Research<\/a><\/li>\n<\/ul>\n<p><span class=\"text\"><strong>Centers for Service Research:<\/strong><\/span><\/p>\n<ul>\n<li><a href=\"http:\/\/www.buseco.monash.edu.au\/acrs\/\" target=\"_blank\" rel=\"noopener noreferrer\">Australian Centre for Retailing Studies<\/a>, Monash University, Melbourne, Australia<\/li>\n<li><a href=\"http:\/\/www.cambridgeservicealliance.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Cambridge Service Alliance<\/a>, Cambridge University, Cambridge, U.K.<\/li>\n<li><a href=\"http:\/\/cebcm.robinson.gsu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">Center for Excellence in Brand and Customer Management<\/a>, Georgia State University, U.S.A<\/li>\n<li><a href=\"http:\/\/www.rhsmith.umd.edu\/ces\/\" target=\"_blank\" rel=\"noopener noreferrer\">Center for Excellence in Service<\/a>, University of Maryland, U.S.A.<\/li>\n<li><a href=\"https:\/\/www.hanken.fi\/en\/departments-centres\/department-marketing\/cers\" target=\"_blank\" rel=\"noopener noreferrer\">Center for Relationship Marketing and Service Management,<\/a>\u00a0Hanken School of Economics, Helsinki, Finland<\/li>\n<li><a style=\"line-height: 1.5;\" href=\"http:\/\/www.unibocconi.eu\/wps\/wcm\/connect\/bocconi\/SitoPubblico_EN\/Navigation+Tree\/Home\/Research\/Research+Centers\/CERMES_Gaiardoni+2008+10+16+04+45\" target=\"_blank\" rel=\"noopener noreferrer\">Center for Research on Marketing and Services (\u201cCERMES\u201c)<\/a><span style=\"line-height: 1.5;\">, Bocconi University, Milan, Italy<\/span><\/li>\n<li><a href=\"http:\/\/csi.nhh.no\/\" target=\"_blank\" rel=\"noopener noreferrer\">Center for Service Innovation (\u201cCSI\u201d)<\/a>, NHH, Bergen, Norway<\/li>\n<li><a href=\"http:\/\/www.centerforserviceintelligence.org\/\" target=\"_blank\" rel=\"noopener noreferrer\">Center for Service Intelligence<\/a>, Ghent University, Belgium<\/li>\n<li><a href=\"https:\/\/wpcarey.asu.edu\/research\/services-leadership\" target=\"_blank\" rel=\"noopener noreferrer\">Center for Services Leadership<\/a>, Arizona State University, U.S.A.<\/li>\n<li><a href=\"http:\/\/www.cse.dmu.ac.uk\/cism\/service_management.html\" target=\"_blank\" rel=\"noopener noreferrer\">Centre for IT Service Management Research<\/a>, De Montfort University, U.K.<\/li>\n<li><a href=\"http:\/\/www.lboro.ac.uk\/csm\" target=\"_blank\" rel=\"noopener noreferrer\">Centre for Service Management (CSM)<\/a>, Loughborough University, U.K.<\/li>\n<li><a href=\"http:\/\/www.griffith.edu.au\/business-government\/griffith-institute-tourism\" target=\"_blank\" rel=\"noopener noreferrer\">Griffith Institute for Tourism<\/a>, Griffith University, Gold Coast, Australia<\/li>\n<li><a href=\"http:\/\/www2.warwick.ac.uk\/fac\/sci\/wmg\/iipsi\/\" target=\"_blank\" rel=\"noopener noreferrer\">International Institute of Product and Service Innovation<\/a><a href=\"http:\/\/cba.snu.ac.kr\/en\/institute-of-management-research\" target=\"_blank\" rel=\"noopener noreferrer\">, University of Warwick, Coventry, England<\/a><\/li>\n<li><a href=\"http:\/\/cba.snu.ac.kr\/en\/institute-of-management-research\" target=\"_blank\" rel=\"noopener noreferrer\">Management Research\u00a0Center<\/a>, Seoul National University, Seoul, Korea<\/li>\n<li><a href=\"https:\/\/nadi.unamur.be\/research-centers\/cercle\">NADI-CeRCLe &#8211; Research Center in Marketing &amp; Service Management<\/a>, Namur, Belgium<\/li>\n<li><a href=\"http:\/\/ises.smu.edu.sg\/\" target=\"_blank\" rel=\"noopener noreferrer\">The\u00a0Institute of Service Excellence at SMU (\u201cISES\u201d)<\/a><a href=\"https:\/\/www.hcii.cmu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">, Singapore Management University, Singapore<\/a><\/li>\n<li><a href=\"https:\/\/www.hcii.cmu.edu\/\" target=\"_blank\" rel=\"noopener noreferrer\">School of Design, Human-Computer Interaction Institute<\/a>, Carnegie Mellon University, Pittsburgh, U.S.A<\/li>\n<li><a href=\"http:\/\/www.serviceinnovationlab.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Service Innovation Lab<\/a>, University of Camberra, Camberra, Australia<\/li>\n<li><a href=\"http:\/\/204.200.150.18\/dev\/srii02\/\" target=\"_blank\" rel=\"noopener noreferrer\">Service Research and Innovation Institute (SRII)<\/a><\/li>\n<li><a href=\"http:\/\/www.kau.se\/en\/ctf\" target=\"_blank\" rel=\"noopener noreferrer\">Service Research Center &#8211; CTF<\/a>, Karlstad University, Sweden<\/li>\n<li><a href=\"http:\/\/www.ssf-maastricht.nl\/\" target=\"_blank\" rel=\"noopener noreferrer\">Service Science Factory (\u201cSSF\u201d)<\/a>, Maastricht University, Maastricht, Netherlands<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In an effort to make services research easier, we have compiled a number of links and resources to aid researchers. Below you will also find a listing of centers dedicated to service research. Services Marketing Journals:The following journals place an emphasis on services research: Journal of Service Research Journal of Services Marketing Journal of Service [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/26"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=26"}],"version-history":[{"count":44,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/26\/revisions"}],"predecessor-version":[{"id":13788,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/26\/revisions\/13788"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=26"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}