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<\/figure><\/div>\n\n\nKristina Heinonen<\/a><\/strong> Harrison B. Pugh<\/strong><\/a> The Chair<\/strong><\/em> is responsible for coordinating with AMA on conferences and other events; budgeting and planning; advising and coordinating the activities of the other SERVSIG offices; creating committees for the awarding of SERVSIG\u2019s Best Services Article and Career Contributions awards.<\/p>\n\n\n\n Ray Fisk<\/a><\/strong> Werner Kunz<\/a><\/strong> <\/p>\n\n\n\n Hugo Guyader<\/a><\/strong> The Social Media Officer<\/em><\/strong> coordinates with the Communications Officer for posting news on the website, sending the newsletter, and administrating social media channels.<\/p>\n\n\n\n Tom Chen<\/a><\/strong> The Treasurer<\/em><\/strong> is responsible for budgeting and planning in coordination with the SERVSIG co-chairs.<\/p>\n\n\n\n Sven Tuzovic<\/a><\/strong> The Education Officer<\/em><\/strong> is responsible for identifying and communicating with the SERVSIG community service teaching resources, service management programs, new service textbooks, online teaching resources and tools. The officer also updates the SERVSIG syllabus database, curates \u201cshort videos\u201d for teaching purposes, organizes teaching-related workshops and facilitates service teaching material sharing and curation for the SERVSIG community (offline and online) among other teaching related activities.<\/p>\n\n\n\n Andrew Gallan<\/a><\/strong> The Mentoring Officer<\/em><\/strong> acts as informal advisor for PhD students and early career researchers. The officer may help in exploring careers, setting goals, developing contacts, and identifying resources. They serve as a point of contact for PhD students and early career researchers regarding questions about career development, job market, general advice about navigating academic life, etc. The mentoring officer may represent SERVSIG at various doctoral events as well as compile and share resources that are helpful for PhD students and early career researchers.<\/p>\n\n\n\n Paul W. Fombelle<\/a><\/strong> Sabine Benoit<\/strong><\/a> The Doctoral Consortium Officers<\/em><\/strong> are primarily responsible for coordinating (with the Mentoring-officer-elect) the SERVSIG Doctoral Consortium which, by tradition, is held immediately prior to the annual Frontiers in Services Conference.<\/p>\n\n\n\n Rebekah Russell-Bennett<\/strong><\/a> Ming-Hui Huang<\/strong><\/a> Lorena Blasco-Arcas<\/strong><\/a> The Engagement Officer<\/em><\/strong> is responsible for designing new engagement initiatives and serving as a channel for other members\u2019 initiatives to tighten and expand the community. The officer helps identify initiatives and potential collaboration opportunities with individuals and organizations that share SERVSIG\u2019s values and objectives.<\/p>\n\n\n\n Karim Sidaoui<\/a><\/strong> The SERVSIG Technology Advisor<\/em><\/strong> helps SERVSIG to stay up to date with their technical infrastructure and provide support for implementing new features on the digital channels. He won’t let servsig.org<\/a> down !!!!<\/p>\n\n\n\n SERVSIG is run by a group of nominated volunteers that organize events and attempt to improve relationships among services researchers. The following list identifies our current SERVSIG board members and their responsibilities: Co-Chairs Kristina HeinonenHanken School of Economics Harrison B. PughFlorida State University The Chair is responsible for coordinating with AMA on conferences and other events; budgeting and […]<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/12174"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/12"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=12174"}],"version-history":[{"count":27,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/12174\/revisions"}],"predecessor-version":[{"id":15360,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/12174\/revisions\/15360"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=12174"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
Hanken School of Economics
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Florida State University
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\n\n\n\nLegacy Officer & SERVSIG Conference Curator<\/h2>\n\n\n
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Texas State University \u2013 San Marcos
Founder of SERVSIG<\/em><\/strong><\/p>\n\n\n\n
\n\n\n\nCommunity Development & Communication Officer<\/h2>\n\n\n
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University of Massachusetts
The Community Development & Communication Officer<\/em><\/strong> is responsible for the community’s strategic development and communications with the SERVSIG membership, primarily through creating a SERVSIG newsletter, and working with the Social Media Officer to post news on the website.<\/p>\n\n\n\n
\n\n\n\nSocial Media Officer<\/h2>\n\n\n
![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2019\/11\/images-150x150.jpeg\")
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Link\u00f6ping University
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\n\n\n\nTreasurer<\/h2>\n\n\n
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Kent Business School
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\n\n\n\nEducation Officer<\/h2>\n\n\n
![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2020\/11\/Sven-150x150.jpg\")
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Queensland University of Technology
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\n\n\n\nMentoring Officer<\/h2>\n\n\n
![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/09\/Gallan.Andrew-150x150.jpg\")
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Florida Atlantic University
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\n\n\n\nDoctoral Consortium Officers<\/h2>\n\n\n
![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2025\/03\/Paul_Fombelle.jpg-150x150.webp\")
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Northeastern University
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Singapore Management University
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\n\n\n\nSocial Impact Officer<\/h2>\n\n\n
![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2023\/09\/images.jpeg\")
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University of Canberra
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The Social Impact Officer<\/strong> can help SERVSIG members create social impact in their research by providing guidance, resources, and support.<\/p>\n\n\n\n
\n\n\n\nGlobal Outreach Officer<\/h2>\n\n\n
![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2016\/08\/download-150x150.jpeg\")
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National Taiwan University
The Global outreach Officer<\/em><\/strong> represents SERVSIG in local events, supports the service research community in their regional networks and acts as an additional local connection point for questions and requests in the area.<\/p>\n\n\n\nEngagement Officer<\/h2>\n\n\n
![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2023\/09\/Lorena_Blasco-Arcas_1-1024x1024.jpeg\")
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ESCP Business School
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\n\n\n\nSERVSIG Technology Advisor<\/h2>\n\n\n
![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2019\/11\/image-150x150.png\")
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University of Manchester
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\n","protected":false},"excerpt":{"rendered":"