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![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2025\/04\/1260260526.webp\")
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Older Textbooks <\/h2>\n\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2023\/09\/Bordoloi-et-al_Service-Management_2018_9e.jpeg\")
2018, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2023\/09\/Hoffman_Services-Marketing_2016_5e.jpeg\")
2016, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2023\/09\/Palmer-Principles-of-Services-Marketing-7e.jpg\")
2014, Website<\/a><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2023\/09\/Fisk-et-al-Serving-Customers.jpg\")
<\/a>2013, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2022\/06\/Kasper-et-al-Services-Marketing-Management-2e.jpg\")
2006, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n
\n\n\n\nGerman Textbooks <\/h2>\n\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2025\/03\/Klein_DLM-2024.jpg\")
<\/a>2024, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2025\/03\/Haller_DLM-9e-1.jpg\")
<\/a>2022, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2025\/03\/Bruhn_Handbuch-DLM-2019-1.jpg\")
<\/a>2019, Website<\/a><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2025\/03\/Bruhn_Internationales-DLM-2016-resized-1.jpg\")
<\/a>2016, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n
\n\n\n\nResearch Handbooks <\/h2>\n\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2025\/03\/KristenssonWitell-2025.jpg\")
<\/a>2025, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2025\/03\/Elgar-Encyclopedia-of-Services-1.jpg\")
<\/a>2023, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2025\/03\/Research-Handbook-on-Services-Management-1.jpg\")
<\/a>2022, Website<\/a><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n![\"\"](\"https:\/\/www.servsig.org\/wordpress\/wp-content\/uploads\/2025\/03\/Handbook-of-Service-Science-2-1.jpg\")
<\/a>2019, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n
\n","protected":false},"excerpt":{"rendered":"Based on the syllabi of our members we have collated a list of the most common textbooks used for instruction. We further added research handbooks that offer insights on new topics. Current Textbooks Older Textbooks German Textbooks Research Handbooks<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":24,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=11461"}],"version-history":[{"count":27,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461\/revisions"}],"predecessor-version":[{"id":14948,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461\/revisions\/14948"}],"up":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/24"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=11461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
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German Textbooks <\/h2>\n\n\n\n\n\n<\/a>2024, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n<\/a>2022, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n<\/a>2019, Website<\/a><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n<\/a>2016, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n
\n\n\n\nResearch Handbooks <\/h2>\n\n\n\n\n\n<\/a>2025, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n<\/a>2023, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n<\/a>2022, Website<\/a><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n<\/a>2019, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n
\n","protected":false},"excerpt":{"rendered":"Based on the syllabi of our members we have collated a list of the most common textbooks used for instruction. We further added research handbooks that offer insights on new topics. Current Textbooks Older Textbooks German Textbooks Research Handbooks<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":24,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=11461"}],"version-history":[{"count":27,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461\/revisions"}],"predecessor-version":[{"id":14948,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461\/revisions\/14948"}],"up":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/24"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=11461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/a><\/a><\/a><\/a>\n\n\n\n
Research Handbooks <\/h2>\n\n\n\n\n\n<\/a>2025, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n<\/a>2023, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n\n<\/a>2022, Website<\/a><\/figcaption><\/figure>\n<\/div>\n<\/div>\n\n\n\n\n\n<\/a>2019, Website<\/a><\/figcaption><\/figure>\n<\/div>\n\n\n\n<\/div>\n\n\n\n<\/div>\n<\/div>\n\n\n\n
\n","protected":false},"excerpt":{"rendered":"Based on the syllabi of our members we have collated a list of the most common textbooks used for instruction. We further added research handbooks that offer insights on new topics. Current Textbooks Older Textbooks German Textbooks Research Handbooks<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":24,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=11461"}],"version-history":[{"count":27,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461\/revisions"}],"predecessor-version":[{"id":14948,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461\/revisions\/14948"}],"up":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/24"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=11461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
<\/a><\/a><\/a><\/a>\n","protected":false},"excerpt":{"rendered":"
Based on the syllabi of our members we have collated a list of the most common textbooks used for instruction. We further added research handbooks that offer insights on new topics. Current Textbooks Older Textbooks German Textbooks Research Handbooks<\/p>\n","protected":false},"author":13,"featured_media":0,"parent":24,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"_links":{"self":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461"}],"collection":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/comments?post=11461"}],"version-history":[{"count":27,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461\/revisions"}],"predecessor-version":[{"id":14948,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/11461\/revisions\/14948"}],"up":[{"embeddable":true,"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/pages\/24"}],"wp:attachment":[{"href":"https:\/\/www.servsig.org\/wordpress\/wp-json\/wp\/v2\/media?parent=11461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}