Impressions IRSSM10 in Dubai
The IRSSM Symposium is very unique in our service community. It is tailored to help especially young scholars from countries where service research is not so prominent. A big thank...
The IRSSM Symposium is very unique in our service community. It is tailored to help especially young scholars from countries where service research is not so prominent. A big thank...
Financial well-being is a strong determinant of overall well-being and relevant for consumers at virtually all life stages. Lisa Brueggens and Jens Hogreves Track at TCR 2019 focuses explicitly on...
The Frontiers in Service Conference in Singapore was awesome. Get some impressions of this years event in our video. A big thank you to Jochen Wirtz & Team. And we...
How to ensure service equity and consumer well-being. One of the TCR 2019 papers focuses explicitly on the challenges for service research in this area. More from Linda Alkire here.
The Naples Forum on Service is one of the best conferences we have. Get an impression of this wonderful event in our video. A big thank you to Cristina Mele...
The Refugee Crisis is a global disaster that we will keep dealing with. One of the TCR 2019 papers focuses explicitly on the challenges for service research in this area....
Yany Gregoire and Marie Louise Radanielina track at TCR 2019 focus on prevention of youth’s online violent radicalization. For this, they try to use media literacy to counter these messages. Listen here...
This year’s transformative consumer research conference was hosted by Florida State University (FSU). A big thank you to Maura, Martin and their team for a wonderful TCR experience. Check out...
What role will robots play in the service frontline? Based on the results of a collaborative research project, Stefanie Paluch and the RWTH Aachen have prepared a wonderful video that informs...
The collaborative economy (CE), and within it, collaborative consumption (CC) has become a central element of the global economy and has substantially disrupted service markets (e.g. accommodation and individual transportation)....
LTAS 2018 in Ghent was awesome. Check out our video of this unique event and for the next LTAS 2019 in NYC reserve the time in your calendar.
What got you into service? A question that is always interesting to explore. Listen here to Paul Maglio answers (sorry for the background noise, I work on the skills to remove that...