Reviews & Report

Review of ISOS in Casablanca

By Wafa Hammedi (University of Namur) and Linda Alkire (Texas State University) We are very pleased to share with the SERVSIG community our reflections on the inaugural International Symposium on...

Video from LTAS 2018

LTAS 2018 in Ghent was awesome. Check out our video of this unique event and for the next LTAS 2019 in NYC reserve the time in your calendar.

Impressions from LTAS2018 in Ghent

Impressions and Photos from the 7th “Let’s Talk about Service (LTAS)” – Workshop in Ghent guest article by Bart Larivière (KU Leuven & EMlyon Business School) On December 5-7, 2018,...

Impressions Frontiers 2018 in Austin

By Raymond P. Fisk and Linda Alkire (née Nasr), Texas State University We are very pleased to share with the SERVSIG community our reflections on the 2018 Frontiers in Service...

Impressions of SERVSIG Doctoral Consortium 2018

by Delphine Caruelle and Yupal Shukla With the beginning of a new academic year, September is the perfect time for a fresh start. And attending the AMA SERVSIG Doctoral Consortium provided an...

Impressions from LTAS 2017

Guest article by Annouk Lievens (More photos of the events are at the end of the article) On 6-8 December 2017, the University of Antwerp (Belgium) and its Faculty of Applied Economic Sciences...

CEOs: Nothing Drives Profitability like Great Customer Experience

The opening session at Frontiers 2017 was featured in the CEO forum magazine. The CEO Forum magazine is read by and exclusively for CEOs (hard copies are received by the top 10,000...

Looking back at QUIS15 in Porto

QUIS15 was hosted by the School of Engineering of University of Porto (FEUP), on June 12-15, 2017, in conjunction with CTF, Service Research Center, Karlstad University, Sweden, the Center for Services Leadership, W....

The 5th Naples Forum on Service

Guest article by Cristina Mele and Francesco Polese For more photos & impressions of the conference click here The 5th Naples Forum on Service was held 6–9 June 2017 at the...

New Photos & Impressions of SERVSIG Doctoral Consortium 2017

Guest article by Simon Hazée, Leonhard Mandl, and Janthorn Sinthupundaja, Recipients of the 2017 Liam Glynn Research Scholarship Award (New photos of the events are at the end of the...

Impressions from the 2017 Frontiers in Service Conference in New York City

From June 22-25, 2017, Fordham University’s Gabelli School of Business in New York City, hosted over 400 service researchers and practitioners from over 40 countries.  “The Gabelli School takes great...

Photos & Reflections of OFR 2017

The following article is an excerpt of the highlights of the Organizational Frontline Research 2017 Symposium. You can find more reflections about the event in the following PDF. The winners...