How to…. structure your article – part 2
This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. Ways of Organizing a Paper One of the...
This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. Ways of Organizing a Paper One of the...
This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. What is the purpose of your paper? “We...
guest contribution by Tobias Schaefers, Kristina Wittkowski, Sabine Benoit (née Moeller), and Rosellina Ferraro Customer misbehavior in service settings is problematic for two reasons: (1) because of the direct damage...
Submitted by: Recently Rebecca Hamilton, Roland Rust, Michel Wedel and Chekitan Dev Service providers often provide extra goodies (amenities) to try to satisfy their customers and differentiate themselves from their competitors. How...