The Let’s Talk About Service (LTAS) Conference invites proposals from members of our community to host the 13th edition in December 2026. Why Host?LTAS follows a Serve-It-Forward philosophy: each conference is made possible through the generosity and vision of its hosts, ensuring continuity and excellence for future generations of early-career service scholars. Hosting is both an honor and a […]
Let’s Talk About Service 12 “Foundations for Future-Proof Service Research” Center for Service Intelligence, Ghent University, Belgium 3-5 December 2025 Application deadline: 30 September 2025 The aim of LTAS is to introduce young scholars to the wonderful world of service research and guide them through their academic journey. In the 2025 edition of LTAS, we […]
Guest article by Dominik Mahr and Kars Mennens. Looking back at the Let’s Talk About Service (LTAS) 2024 conference in Maastricht fills the organizing committee—Dominik Mahr, Kars Mennens, Tijana Lovrinovic, Mirella Kleijnen, and Gaby Odekerken-Schröder—with gratitude and warmth as we reflect on how wonderfully the community came together in our city. A community of passionate […]
Let’s Talk About Service 11:“Finding the Sweet Spot of your Research Impact” Maastricht University, The Netherlands 4-6 December 2024 Application deadline: 16 September 2024 In this edition of LTAS, we seek to explore emerging paradigms in service research. Participants will gain a deeper understanding of what it means to make an impact through research. We’ll explore what […]
Guest article by Linda Alkire and Wafa Hammedi. As we reflect on the 10th anniversary edition of the Let’s Talk About Service (LTAS) conference, we, Linda Alkire and Wafa Hammedi, are filled with a profound sense of accomplishment, gratitude, and anticipation for the future. In December 2023, we had the privilege of co-chairing LTAS at the […]
Lia Patricio (University of Porto) and Chiara Orsingher (University of Bologna): Annouk Lievens (Antwerp University), Wafa Hammedi (University of Namur), Sertan Kabadayi (Fordham University) and Bart Larivière (UGent, KU Leuven): Dominik Mahr (Maastricht University), Katrien Verleye (Ghent University) and Gaby Odekerken-Schröder (Maastricht University): Arne De Keyser (EDHEC), Sarah Köcher (Kiel Univeresity) and Robert Ciuchita (Hanken):
Let’s Talk About Service 10: “Emerging Paradigms in Service Research” University of Namur’s NADI-CeRCLe – Research center in Marketing & Service Management, Belgium 6-8 December 2023 Deadline: 15 September 2023 In this edition of LTAS, we seek to explore emerging paradigms in service research. Considering the various sources of disruption the world is experiencing, we advocate that […]
Guest article by Sara Leroi-Werelds. The Let’s Talk About Service (LTAS) conference was founded in 2012 by Wafa Hammedi (University of Namur), Annouk Lievens (Antwerp University), and Bart Larivière (UGent, KU Leuven). In 2016 Sertan Kabadayi (Fordham University) joined the club and hosted the anniversary edition in New York. After 2 years of COVID-delay, the […]
Guest article by Marah Blaurock and Alexander Henkel. (More about the Let’s Talk about Service LTAS 2022 event here). 1. Can you tell us a bit about how your team of four young scholars living and working across Europe came together to research service robots?Our collaboration on service robots initially started during the 2018 Let’s Talk […]
Let’s Talk About ServiceService agility: Moving the discipline forwardHasselt University, Belgium 7-9 December 2022 Deadline: 10 September 2022 In 2022, the LTAS workshop will be hosted by Hasselt University. The theme will be “Service agility: Moving the discipline forward”. External forces (e.g., climate change, pandemics, natural disasters, inflation, technological developments) demonstrate the need for service […]
About LTAS The Let’s Talk About Service (LTAS) conference was founded in 2012 by Wafa Hammedi (University of Namur), Annouk Lievens (Antwerp University), and Bart Larivière (UGent, KU Leuven). In 2016 Sertan Kabadayi (Fordham University) hosted the anniversary edition in New York. In 2025, LTAS will be hosted at Ghent University. See the call here. […]
Due to the COVID-19 crisis the LTAS2020 conference to be held in Hasselt, Belgium from December 9-11 2020 will be postponed. We hope that the situation allows us to welcome you at LTAS2021 in December 2021 in Hasselt. Details will follow in due time. In the meantime, we hope that you and your loved ones stay safe. […]