The new Journal Citation Report (JCR) metrics (based on data from 2022) were released by Clarivate on 28 June 2023. The JCR indicates the new Impact Factors (IF) for service journals for 2022:
| JOURNAL | 1-y IF (2022) | 5-y IF (2022) |
|---|---|---|
| J. of Service Research (JSR) | 12,4 | 13,9 |
| J. of Service Management (JoSM) | 10,6 | 11,6 |
| J. of Retailing & Consumer Services (JRCS) | 10,4 | 10,5 |
| Service Industries Journal | 9,4 | 7,2 |
| Service Business | 5,9 | 4,5 |
| J. of Service Theory & Practice (JSTP) | 4,6 | 5,1 |
| J. of Services Marketing (JSM) | 3,9 | 5,3 |
| Service Science | 2,3 | 1,6 |
Putting our service journals in relation to other business journals (marketing, management, operations research), these 2022-IF and ranking positions are quite remarkable:
A big congratulations to all editors, authors, reviewers, and our entire field!
