SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

CfP JSM: Transforming Services Marketing Education in the Age of AI

Call for Papers for a Special Issue of the Journal of Services Marketing. “Transforming Services Marketing Education in the Age of AI” Co-Guest editors: Tuzovic S & Massiah C Deadline:...

Articles in Service Journals – Mar 2025

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals: Mar 25

Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...

Attacks on Academic Freedom – a call for action

by Tor W Andreassen Dear SERVSIG Community, As researchers dedicated to advancing service scholarship, we thrive on the free exchange of ideas, rigorous inquiry, and the pursuit of knowledge that...

Lead with Service, Leap with Courage, Lift with Purpose

Guest article from Linda Alkire, recipient of the 2024 SERVSIG Emerging Service Scholar Award. When I reflect on the journey that led to this profoundly humbling recognition, I realize that many...

QUIS19 – Call for Nominations for Two Career Awards

As part of the upcoming QUIS19 Conference in Rome, we are pleased to invite nominations for two awards that recognize excellence and impact in the service research community: 1. Mary...

CfP IJQSS: Literature Synthesis on Contemporary Service Experiences

Call for Paper for a Special Issue of the International Journal of Quality and Service Sciences Literature Synthesis on Contemporary Service Experiences Guest Editors: Ladhari R, Souiden N, Bigné E,...

CBIM 2025 in Kolding (Denmark)

CBIM International Conference 2025 Researching Processes in and across B2B Networks – for Sustainable Growth 18-20 June 2025 Department of Business and Sustainability, University of Southern Denmark Deadline: 6 April...

Creating Social Impact in Business Research

Many of you attended our previous online meetings, and now we have the pleasure to invite you for the next one (also free of charge) – which is close to...

Eureka! How the strengths-based approach to customer vulnerability was developed

Guest article by Rebekah Russell-Bennett. When the ancient Greek mathematician and inventor Archimedes ran down the street naked shouting ‘Eureka’ after discovering that water displacement was the clue to solving...

Articles in Service Journals – Jan-Feb 2025

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals: Jan-Feb 25

Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...