SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

ENTER22 eTourism Conference

ENTER2022 Conference“Preparing for Travel’s Return. The New Future of e-Tourism.“11-14 January, 2022Nankai University, Tianjin, China Deadline: 15 August 2021 The ENTER Conference is an annual event of the International Federation...

Assistant Professor positions in Business Model Innovation and Digital Ecosystems (NHH, Norway)

Research center on Digital Innovation for Growth, Department of Strategy and Management, NHH Norwegian School of Economics (Bergen, Norway) Two Assistant Professor positionsDeadline: 15 May 2021 NHH in Bergen, Norway,...

Virtual SERVSIG Doctoral Workshop

SERVSIG Doctoral Workshop: Developing High Impact Research Ideas Thursday, June 10 | 7 am CST The 2021 SERVSIG Doctoral Workshop will provide students an opportunity to work on skills needed...

CfP JoSM: Re-imagining Service for a World Never Imagined

Call for Paper for a Special Issue of the Journal of Service Management, tied to QUIS17. Re-imagining Service for a World Never Imagined Guest Editors: L. Bove, S. Choi, & C....

Going abroad: Where can I get trained in doing research?

For our “Going abroad” series, Hugo Guyader interviewed Yupal Shukla, who moved from India to Italy. This is the first part of the interview with him. Yupal Sanatkumar Shukla hails...

Devoted to Customer Engagement Research

Guest article from Linda Hollebeek, recipient of the 2020 SERVSIG Emerging Service Scholar Award. I am honored to receive the 2020 SERVSIG Emerging Scholar Award, which has been conferred to highly...

My academic role model: Chiara Orsingher

Guest article by Chiara Orsingher. A couple of days ago I was browsing on the Internet, and I accidentally came across research titled “Subjectivity and complexity of facial attractiveness” that...

CfP JoSM: Human-Robot Service Interactions

Call for Paper for a Special Issue of the Journal of Service Management, tied to ANZMAC 2021. Human-Robot Service Interactions: Moral, Ethical and Well-Being Implications Guest Editors: N. Robertson &...

CfP JBR: Advancing Service-Dominant Logic

Special Issue of Journal of Business Research Advancing Service-Dominant Logic: Institutions, Service Ecosystems and Emergence Guest Editors: E. Jaakkola, S. Vargo, V. Kaartemo, & J. Siltaloppi Deadline: 30 September 2021...

Service Articles in Non-Service-Specific Journals – Mar 2021

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Articles in Service Journals – Mar 2021

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Call for nominations: Leonard L. Berry Award

The AMA Foundation seeks nominations on this award for an exceptional marketing book; Deadline: 17 May 2021 The Leonard L. Berry Marketing Book Award recognizes books whose innovative ideas have...