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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
ITEM group, Department of Industrial Engineering & Innovation Sciences, (Eindhoven University of Technology) Tenure-track Assistant Professor in New Product Development and/or New Product Marketing Application deadline: 1 November 2022 You...
Call for Papers for a Special Issue of the Journal of Services Marketing. “Absorb, Adapt and Transform: Developing Resilience Capabilities in Service Organisations” Co-Guest editors J Davey, J Krisjanous, &...
How to reverse-engineer a journal article 18 October 2022 – 9.00am – 10.00am (AEST) Centre for Behavioural Economics, Society and Technology, Queensland University of Technology Zoom Password: 033596 | Meeting...
Medill School of Journalism, Media, Integrated Marketing Communications (Northwestern University) Two tenured/tenure-track positions in Integrated Marketing Communications Application deadline: 5 October 2022 The Integrated Marketing Communications (IMC) program at Northwestern’s...
31st Frontiers in Service Conference“From Romans to Robots: Service Research in E-motion” 15-18 June 2023 Maastricht University, NL Deadline (450-w abstracts): 25 November 2022 It is our pleasure to invite the service...
Call for Paper for a Special Issue of the Journal of Service Management, tied to QUIS18. Re-imagining Service for a World Never Imagined Guest Editors: L. Bove, S. Choi, & C....
Guest article by Dorottya Varga, finalist of the 2022 SERVSIG Best Dissertation Award. The increasingly diverse and complex interactions through various offline and online channels require organizations to carefully manage the key actors at...
Guest article by Kristina Heinonen. It is my absolute honor and privilege to take over from Linda Alkire and join Sertan Kabadayi as the new co-chair of SERVSIG for the...
Guest article by Marah Blaurock and Alexander Henkel. (More about the Let’s Talk about Service LTAS 2022 event here). 1. Can you tell us a bit about how your team of...
Guest article by Alexander Henkel. (Alexander Henkel co-organize Let’s Talk about Service LTAS 2022 event. Read more here). Social robots are increasingly deployed to interact with consumers in the marketplace,...
Special Issue in Journal of Service Research. Smart Service Failure-Recovery Guest Editors: Grégoire Y, Van Vaerenbergh Y, Orsingher C, & Gelbrich K. Deadline: 1 June 2023 The field of service...
29th Recent Advances in Retailing and Consumer Science Conference 24-27 July 2023 Marriott hotel, Lyon, France Deadline: 1 October 2022 It is our pleasure to send you the call for papers...