SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

Articles in Service Journals – Jan-Feb 2025

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals: Jan-Feb 25

Today, we identify service articles published in Marketing, Management, Operations, Productions, Information Systems, and Practitioner-Oriented Journals in the last months. For more information about the alert system methodology, go here For all previous...

Beyond the Bubble: Reimagining Service Research and Practice in a Polarized World

Pre-Conference Session at QUIS19 Beyond the Bubble: Reimagining Service Research and Practice in a Polarized World 3 June 2025 Roma Tre University, Italy Deadline: 30 March 2025 As societal polarization...

Assistant Professor in Marketing (Hanken, Finland)

The Department of Marketing, Hanken School of Economics, Finland Assistant Professor (tenure track) in MarketingApplication deadline: 28 March 2025 The Department of Marketing at Hanken School of Economics invites applications for...

HICSS59: Minitrack on Transformative Service Systems for a Sustainable World

59th Hawaii International Conference on System Sciences (HICSS) Minitrack on Transformative Service Systems for a Sustainable World6-9 January 2026 Hyatt Regency, Maui, Hawaii, USA Submission Deadline: 15 June 2025 The challenges...

JSR Expression of Interest

CALL FOR NOMINATIONSEditor-in-ChiefJournal of Service Research The Journal of Service Research (JSR) is soliciting nominations (self-nominations also accepted) for a new Editor-in-Chief (EIC), with a four-year term to begin sometime later this...

CfP IMR: “Beyond Goods”

Call for Papers for a Special Issue of International Marketing Review. “Beyond Goods: The Rise of Experiential Consumption in International/Global Markets“ Guest co-editors: Boukis A, Christodoulides G & Zarantonello L Deadline: 15...

CfP JBR: The Impact of Digitalization on Exporting

Call for papers for a Special Issue of Journal of Business Research (JBR). “The Impact of Digitalization on Exporting“ Guest Editors: Brouthers KD, Thompson FM, He X & Nakos G Deadline:...

CfP IJMR: New Product Development and Innovation

Call for papers for a Special Issue of International Journal of Marketing Research (IJMR). “New Product Development and Innovation: Introduction, Measurement, and Effects across Industries“ Guest Editors: Tanusondjaja A, Trinh G,...

CfP IMM: “DEI in B2B markets”

Call for Papers for a Special Issue of Industrial Marketing Management. “Diversity, Equity, and Inclusion (DEI) in B2B markets” Guest co-editors: Deswsnap B, Micevski M, Childs D, Rouziou M &...

CfP IMM: AI-Enabled Service Recovery

Special Issue in Industrial Marketing Management. Engaging Industrial Customers with AI-Enabled Service Recovery Guest Co-Editors: Lages C, Hollebeek L, Sands S & Boukis A Deadline: 1 March 2026 Industrial service...

CfP JOSM “Redefining Service Excellence”

Call for Paper for a Special Issue of the Journal of Service Management. Redefining Service Excellence: Embracing Responsible, Human-Centric Innovations in the Era of AI & Technology Guest Editors: Wu...