SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

 

Latest News

CFP JSM: “Service Interaction Vulnerability”

Call for Papers for a Special Issue of the Journal of Services Marketing. “The whole is better than the sum of the parts: A service ecosystems approach to service interaction...

Navigating the Shift from Upstream to Downstream Innovations: A Guide for Innovation Leaders

Guest article by Per Kristensson and Tor W Andreassen. There is a shift in innovation focus from upstream efficiency focus to downstream value creation for customers. In his seminal book...

Non-tenure-track (NTT) marketing position at UMass Boston

The College of Management at the University of Massachusetts Boston invites applications for one full-time, benefited non-tenure-track (NTT) instructor position, preferably beginning from January 2024. Applications will be accepted continuously until...

JSR Special Session at Winter AMA 2024 in Florida

JSR Special SessionWinter AMA 2024 St Pete, FL This special session introduces the “Managerial Service” special issue of Journal of Service Research (JSR), the leading service journal. The special issue aims to...

AMA SERVSIG Special Session at the Summer AMA 2024 (Boston, MA)

Call for Papers for the SERVSIG SPECIAL SESSION(2024 AMA SUMMER ACADEMIC CONFERENCE) Boston, MA August 16-18, 2024 Deadline: 7 January 2024 We are looking for 3-4 high-quality, already more advanced projects on relevant topics in Service...

Articles in Service Journals – Sep – Oct 2023

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals: Sep – Oct 23

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last months. For more information about the alert system methodology go here For all previous alerts go here...

Call for nominations for the 2024 SERVSIG Awards

Details for each call can be found there: – 2024 SERVSIG Best Dissertation Award – 2024 SERVSIG Emerging Service Scholar Award – SERVSIG Best Service Article Award (published in 2023) – 2024 SERVSIG Christopher...

Call for Nominations: 2024 SERVSIG Best Dissertation Award

Call for Nominations for the 2024 SERVSIG Best Dissertation Award (granted by Maastricht University) SERVSIG and the Maastricht University School of Business and Economics are proud to present the Best Dissertation Award. The award includes a cash...

Call for Nominations: 2024 SERVSIG Emerging Service Scholar Award

We would like to request nominations for the 2024 SERVSIG Emerging Service Scholar Awardgranted by Florida State University SERVSIG and the Florida State University are proud to present the Emerging Service Scholar Award. This award, launched in...

Call for Nominations: 2023 Best Service Article Award

We would like to request nominations for the SERVSIG 2023 Best Service Article Award  The “SERVSIG Best Service Article Award” is presented annually by SERVSIG to the author(s) of the best article...

Call for Nominations: 2024 SERVSIG Christopher Lovelock Career Contribution Award

The AMA SERVSIG would like to request nominations for the  Christopher Lovelock Career Contribution Award 2024 The “Christopher Lovelock Career Contributions to the Services Discipline Award”  is presented annually by SERVSIG...