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We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.
Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section
We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.
Guest article by Riley Krotz, finalist of the 2022 SERVSIG Best Dissertation Award. The traditional service environment is swiftly changing, and this fundamental shift in landscape provides marketers with both great challenges...
Guest article by Tor W. Andreassen. Everything that can be digitized will be digitized – they say. But should everything that can be digitized, be digitized? What can we learn...
For our “Getting to know” series, Hugo Guyader interviewed Maria Holmlund. This is the second part of the interview (read part 1 here). Since 2018, Maria has devoted half of...
School of Marketing and International Business Victoria University of Wellington, New Zealand Associate Professor of Marketing (Permanent Full Time Position) Application deadline: 20 June 2022. Te Herenga Waka – Victoria University...
Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...
5th Global Conference on Creating Value Kanazawa, Japan 2-4 September 2022 Deadline: 15 May 2022 This year the 5th Global Conference on Creating Value is at Kanazawa, Japan between September...
Dear SERVSIG community, After serving as SERVSIG Co-chair for four years, Linda Alkire will be stepping down at the end of her term on June 30, 2022. We invite...
The Digital Innovation for Growth, Impact, and Transformation (DIGIT Lab) at the University of Exeter’s Business School, UK has two upcoming events to share: DIGIT LAB Talk with Jim Spohrer:...
The Frontiers in Service Conference is the world’s leading annual conference on service research. Every year doctoral students and new faculty are invited to participate in the AMA SERVSIG Doctoral...
The Services Special Interest Group (SERVSIG) of the American Marketing Association (AMA) is pleased to announce the 28th Annual SERVSIG Doctoral Consortium, preceding the Frontiers in Service Conference, hosted by Babson...
Special issue of California Management Review. Technology-Enabled Service Innovation for Tomorrow’s Society. Guest Editors: von Wangenheim F., von Krogh G., Nißen M., & Tinguely P. Deadline: 1 September 2022 Organizations...
Marketing and Sales Department IÉSEG School of Management Lille or Paris (France) Assistant / Associate / Full Professor in INTERNATIONAL MARKETING Applications Deadline: 30 April 2022Assistant / Associate / Full...