SERVSIG is a global & open community

We strive to be open to new people, new ideas, global contributions, interdisciplinary contributions, practitioner contributions, and to new ways of doing things. SERVSIG hosts its own international conference and co-sponsors various research events worldwide.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

Latest News

ICEB 2018 in Guilin, China

The 18th International Conference on Electronic Business (ICEB 2018) Guangxi Normal University, Guilin, Guangxi, China, Dec 2-6, 2018 Deadline for submitting papers or abstracts: September 1, 2018       C A L L ...

CFP JHTR:Nature-based Solutions in Hospitality and Tourism Management

SPECIAL ISSUE of Journal of Hospitality & Tourism Research Nature-based Solutions in Hospitality and Tourism Management   Deadline for manuscript submission is 30th September 2018 Guest Editors Dr. Hossein Olya, Dr. Babak Taheri Aim...

CFP JMC: Franchising Trends and Challenges in the Digital Age

SPECIAL ISSUE of the Journal of Marketing Channels Franchising Trends and Challenges in the Digital Age: Local, National, and International Perspectives Deadline for manuscript submission is December 31, 2018 Guest Editors Hyo...

Valarie Zeithaml: Autobiographical Reflections

The Journal of Historical Research in Marketing has published an autobiographic article about the career of Valarie Zeithaml. The article contains personal reflections in an autobiographical approach and records events and memories...

Going abroad: Working in the UK

Linda Nasr interviewed for our series “Going abroad” Sabine Benoit, who moved from Germany to the UK. Tell us about your background, when did you come to the UK? In academic...

VK explains: What should I study?

A new episode of our video series “VK explains”. Today, VK explains: What should I study?

SERVSIG 2018 – Awesome Social Venues

Dear colleagues, join the SERVSIG 2018 conference to enjoy our social events in the heart of Paris! GALA DINNER – Friday, June 15, 2018 The SERVSIG 2018 Conference Gala Dinner...

Service Articles in Non-Service-Specific Journals – Jan/Feb 2018 part 2

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in the last month. For more information about the alert system methodology go here For all previous alerts go here...

Call for nominations: Leonard L. Berry Award

The AMA Foundation seeks nominations on this award for an exceptional marketing book; Deadline: 6 Apr 2018 The Leonard L. Berry Marketing Book Award The Leonard L. Berry Marketing Book...

Call for New Editor-in-Chief “Service Science”

Call for Nominations: Editor-in-Chief, INFORMS Service Science Deadline for Nominations: April 10th, 2018 The final term of Professor Paul Maglio as editor-in-chief of the INFORMS journal Service Science will expire on December...

RESER 2018 in Gothenburg

The 28th International RESER Conference “Services in the Age of Contested Globalization“ September 20th to 22nd 2018, Gothenburg, Sweden. Deadline of abstracts: 31 March 2018 The RESER annual conference 2018 in...

CFP IMM: B2B Service Innovation and Global Industrial Service Management

Special issue of Industrial Marketing Management B2B Service Innovation and Global Industrial Service Management Deadline for submission: 31 December 2018 Overview and Purpose This special edition of Industrial Marketing Management aims to...