SERVSIG is a global & open community

We strive to be open to new people, new ideas, global contributions, interdisciplinary contributions, practitioner contributions, and to new ways of doing things. SERVSIG hosts its own international conference and co-sponsors various research events worldwide.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

Latest News

Call for SERVSIG Christopher Lovelock Career Contribution Award 2018

We would like to request nominations for The Christopher Lovelock Career Contribution Award 2018. The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the...

Call for Emerging Service Scholar Award 2018 (granted by U Porto)

We would like to request nominations for SERVSIG Emerging Service Scholar Award 2018 granted by the University of Porto SERVSIG and the University of Porto are proud to present the Emerging Service Scholar Award. This award recognizes...

Call for SERVSIG Best Service Article Award 2017

Dear Service Community, We would like to request nominations for the SERVSIG’s Best Service Article Award 2017 The “SERVSIG Best Services Article Award” is presented annually by SERVSIG to the...

My academic role model: Jaqueline Pels

Guest article by Jaqueline Pels Four colleagues were, at different stages, my role models: Hans Thorelli, Jag Sheth, Evert Gummesson and Rod Brodie. They all share four characteristics: the will to...

VK explains: How do you start business research collaborations?

A new episode of our new video series “VK explains”. Today, VK explains: How do you start business research collaborations?

Call for Papers on Services Operations in Emerging Markets

Call for Papers on Special Issue: Services Operations in Emerging Markets Deadline: May 31, 2018 Given the increasing share of services in emerging markets like India, China, Brazil, South Africa...

Three Full PhD scholarships in Edinburgh, UK

The Department of Business Management is offering up to three PhD scholarships to start in the academic year 2018-19.  The term of the scholarships is three years. Successful candidates will...

CfP JBR: Unconventional Luxury

Special Issue of the Journal of Business Research Unconventional Luxury editors:  Sylvia von Wallpach, Copenhagen Business School Thyra Uth Thomsen, Copenhagen Business Andrea Hemetsberger, University of Innsbruck, School of Management, Jonas Holmqvist, KEDGE Business...

Visiting Research Scholar at the University of South Australia

The Centre for Tourism & Leisure Management (CTLM) has built a great network with the SA tourism economy and it has created the following visiting Research Scheme to allow international...

Global Business Research Symposium in Rom

CALL FOR PAPERS The Future of Business: Technology, Innovation and Regulation in markets across the globe. 13th Annual Conference St. John’s University Via Marcantonio Colonna, 21A, 00192, Rome, Italy June 13-15,...

CfP JRCS: Retailing and Consumer Services at a Tipping Point

Special issue of Journal of Retailing and Consumer Services. Retailing and Consumer Services at a Tipping Point: Developing New Conceptual Frameworks, Theories, and Measures to Understand Emerging Retailing and Service Practices...

CfP JHTI: Service Failures And Recovery In Hospitality And Tourism

Special Issue of the Journal Of Hospitality And Tourism Insights Service Failures And Recovery In Hospitality And Tourism Guest Editors Erdogan Koc, Bandirma Onyedi Eylul University, Balikesir, Turkey. ekoc@bandirma.edu.tr Karin...