SERVSIG is a global & open community

We strive to be open to new people, new ideas, global contributions, interdisciplinary contributions, practitioner contributions, and to new ways of doing things. SERVSIG hosts its own international conference and co-sponsors various research events worldwide.

SERVSIG is mobile

All the news about service research in one place. Get instant notifications about your specific area of interest (e.g. CfP in service research). Install it on your device here.

SERVSIG is fun

We strive to be a fun organization by being both lighthearted and intellectually nourishing. Try it out and you will be not disappointed.

SERVSIG is teaching

Teaching and sharing knowledge matter for us and is part of our DNA. We provide resources online and offline to improve your teaching and learning. Check out our teaching section. Teaching section

SERVSIG is helpful feedback

We are proud of our community of service researchers, where we help each other and provide established-scholar’s feedback to the new generation.

Latest News

New Photos & Impressions of SERVSIG Doctoral Consortium 2017

Guest article by Simon Hazée, Leonhard Mandl, and Janthorn Sinthupundaja, Recipients of the 2017 Liam Glynn Research Scholarship Award (New photos of the events are at the end of the...

Impressions from the 2017 Frontiers in Service Conference in New York City

From June 22-25, 2017, Fordham University’s Gabelli School of Business in New York City, hosted over 400 service researchers and practitioners from over 40 countries.  “The Gabelli School takes great...

3rd Edition: Essentials of Services Marketing

Services dominate the expanding world economy as never before, and technology continues to evolve in dramatic ways. Established industries and their often famous and old companies decline and may even...

2nd Annual Young Scholar Research Competition / New Orleans

4th Annual Organizational Frontlines Research Symposium (co-located with 2018 AMA Winter Educators’ Conference) Co-sponsored by AMA, Sheth Foundation,  Marketing Science Institute, and the Arizona State University Center for Services Leadership...

CfP IJBM: Special Issue on Exploring Financial Well-Being

Special Issue of the  International Journal of Bank Marketing Exploring Financial Well-Being Submission Deadline: April 1, 2018 Guest editor:  Sertan Kabadayi, Genevieve O’Connor  Poor financial well-being (FWB) has been associated...

Articles in Service Journals – June 2017

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals – June 2017

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...

PhD Course on Service and Relationship Management 2017 at Hanken

Course aim and content Students learn about service management and relationship oriented marketing management and research implications from them in the consumer and industrial market. Emphasis is given to familiarising...

New Assistant Professor Position at Hanken

The Department of Marketing at Hanken School of Economics invites applications for: ASSISTANT PROFESSOR (5-YEAR TENURE TRACK) IN MARKETING As a tenure-track Assistant Professor, you will conduct scholarly research, teach courses...

Professor of Marketing and New Technologies in Brisbane, Australia

Overview of the position  Title Professor of Marketing and New Technologies  Vacancy Ref No. 17293  Closing Date Friday, 28 July 2017  Organisation QUT Business School  Campus Gardens Point campus  Remuration $AUD206,729...

CfP JRIM: Understanding the Digital Customer Experience

Special Issue – Journal of Research in Interactive Marketing Understanding the Digital Customer Experience: Automation, Augmentation and Smart Devices Submission Deadline – January 31st, 2018 Special Issue Guest Editors Dr...

Tenture Track position at Lazaridis School, Waterloo, Canada

The Marketing area of the Lazaridis School of Business & Economics at Wilfrid Laurier University invites applications for a tenure-track Marketing faculty position at the assistant professor level, starting July...