SERVSIG

SERVSIG Reception at AMA Summer Conf

Dear Service Researcher, we just want to send you a quick reminder for the SERVSIG Reception at the AMA Summer Conference in San Francisco. In case you, as AMA SERVSIG member, attend the conference this year, we invite...

SERVSIG Best Dissertation Award 2017 for Alexander Henkel

SERVSIG and Maastricht University are proud to anounce the winner of the Best Dissertation Award in Service Research 2016. With this award we want to recognize outstanding doctoral dissertations in service research. The Department of Marketing...

SERVSIG Best Services Article Award 2016

The “SERVSIG Best Services Article Award” is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year. SERVSIG thanks the...

Martin Mende is Emerging Service Scholar 2017

SERVSIG and the digital media lab @ UMass Boston are proud to announce the winner of the inaugural Emerging Service Scholar Award 2016. The award recognizes contributions to advancing the study of service research, and will be...

Liam Glynn Research Scholarship Award 2017 (sponsored by ASU CSL)

SERVSIG and the ASU Center for Services Leadership/Liam Glynn Scholarship gives emerging services scholars the opportunity to attend the Services Doctoral Consortium and the Frontiers in Services Conference. The ASU Center for...

Christopher Lovelock Career Contributions Award Winner 2017

The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the individual whose teaching, research and service have had the greatest long-term impact on...

New Photos & Impressions of SERVSIG Doctoral Consortium 2017

Guest article by Simon Hazée, Leonhard Mandl, and Janthorn Sinthupundaja, Recipients of the 2017 Liam Glynn Research Scholarship Award (New photos of the events are at the end of the...

Impressions from the 2017 Frontiers in Service Conference in New York City

From June 22-25, 2017, Fordham University’s Gabelli School of Business in New York City, hosted over 400 service researchers and practitioners from over 40 countries.  “The Gabelli School takes great...

SERVSIG changes its name

The Academic Council of the AMA (American Marketing Association) has officially accepted our proposal to change the SIG’s name from “American Marketing Association Services Marketing Special Interest Group” to “American...

SERVSIG Reception at Winter AMA 2017

SERVSIG co-hosted an exciting reception at the 2017 Winter AMA conference in Orlando, Florida. With many SERVSIG members attending the Winter AMA and the Organizational Frontlines Research Preconference Symposium that...

Call for SERVSIG Christopher Lovelock Career Contribution Award 2017

We would like to request nominations for The Christopher Lovelock Career Contribution Award 2017. The “Christopher Lovelock Career Contributions to the Services Discipline Award” is presented annually by SERVSIG to the...

Call for Emerging Service Scholar Award (granted by dml@UMass)

We would like to request nominations for 2017 SERVSIG Emerging Service Scholar Award granted by the digital media lab at UMass Boston.  SERVSIG and the digital media lab @ UMass Boston are proud to...