News

CfP JTR: Sharing Economy in Tourism

Special Issue of the Journal of Travel Research Sharing Economy: Unravelling Disruption, Innovation and Transformations in Travel and Tourism Guest editors Professor Marianna Sigala University of South Australia, Australia Marianna.Sigala@unisa.edu.au &...

‘Wear’ to Next? – What Wearable Technology Means for Service Research

Guest article by R. Elena Frâncu, Benjamin Lucas, and Martin Wetzels Introduction Forecasts point to worldwide spending on wearable devices reaching $19 billion by 2018 (Feigenbaum, 2015) and reaching a...

Nick Runs America

guest article by Nicholas J. Ashill, American University of Sharjah, UAE I have a story to tell you and I hope it ignites passion in a way that it has for me....

Getting to know: Rod Brodie

Interview with Rod Brodie was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? My Bachelor and Master degrees were in Economics and on...

Cornell Hospitality Quarterly has a New Editorial Policy

Cornell Hospitality Quarterly (CQ) has recently revised its editorial policy regarding the use of previous reviews from other journals.  Authors of manuscripts rejected by another journal can now submit revisions...

Digital Services Minitrack at HICSS2017 in Hawaii

Digital Services and the Digitalization of Services Minitrack (in Decision Analytics, Mobile Services, and Service Science Track) Deadline: June 15, 2017 http://hicss.hawaii.edu/tracks-51/decision-analytics-mobile-services-and-service-science/#digital-services-and-the-digitalization-of-services-minitrack The purpose of the mini track is to...

How to… Write More Simply (part 2)

This article is part of the How-to… series brought to by Emerald Group Publishing. The other parts of the series you find here. Using the paragraph effectively The paragraph is one...

Articles in Service Journals (Feb 2016)

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Advancing the Research Frontier of Service Growth in Product Firms

guest article by Christian Kowalkowski Guest article about the Industrial Marketing Management 2017 special sections on Servitization and Deservitization. Service growth in product firms has become one of the most...

27th Annual RESER Conference, 2017 in Bilbao

27th Annual RESER Conference, 2017 The crucial role of services in business and cities competitiveness. September 7-9, 2017, Bilbao, Spain Organised by Business Faculty & MIK, Mondragon University Congress Center...

2017 Retail and Distribution Symposium in Louisville, KY

Theme: Consumer and Retailer Views on the Distribution of Goods and Services Due date for submissions: June 15, 2017 The 2017 Retail and Distribution Symposium will be held in conjunction...

Research on Digital Service Systems: Get to know the KSRI in Karlsruhe

The rapid digital transformation of businesses and society creates new challenges and opportunities for Service Science. With a focus on ‘Digital Service Systems’ the Karlsruhe Service Research Institute (KSRI) at...