News

Articles in Service Journals – September 2017

Considered Service-specific journals were Journal of Service Research, Journal of Service Management, Journal of Services Marketing, Journal of Service Theory and Practice, Service Industries Journal, Cornell Hospitality Quarterly, and Service Science. For...

Service Articles in Non-Service-Specific Journals – September 2017

Today we identify service articles published in Marketing, Management, Operations, Productions, Information Systems & Practioner-oriented Journals in February 2017. For more information about the alert system methodology go here For all previous alerts go here...

Mark Rosenbaum new Co-Editor of JSM

Dear Service Research Community, Steve Baron will be stepping down as Co-Editor of Journal of Services Marketing at the end of June next year. I am pleased to say we have...

Save the Date — Frontiers 2018 in Austin, Texas

Save the Date!!! Frontiers in Service Conference, September 6-9, 2018, in Austin, Texas In 2018, the 27th Annual Frontiers in Service Conference, will journey southwest to the live music capital...

2018 MSI Young Scholars Conference in Breckenridge, Colorado

The Marketing Science Institute (MSI) is pleased to announce the inaugural 2018 MSI Scholars Conference. Building upon the MSI Young Scholars program, the MSI Scholars Conference will bring together a...

Call for Potential SERVSIG 2020 Host

SERVSIG held its first International Research Conference in 1999. The founding concept was that a different university would host the conference every two years. To ensure novel and fun service...

CEOs: Nothing Drives Profitability like Great Customer Experience

The opening session at Frontiers 2017 was featured in the CEO forum magazine. The CEO Forum magazine is read by and exclusively for CEOs (hard copies are received by the top 10,000...

CfP SIJ: Consumer Engagement in the Tourism Industry

Special Issue of the Service Industries Journal Consumer Engagement in the Tourism Industry: New Trends and Implications for Research Deadline: abstract Dec 1, 2017; June 30, 2018. Guest Editors: Babak Taheri, Sameer...

47th EMAC Conference in Glasgow

47th EMAC Annual Conference Deadline: 5th December 2017 The Department of Marketing, Strathclyde Business School is one of the oldest and largest marketing departments in Europe. It has a reputation for...

Post-Doctoral Position at ETH Zurich

The Chair of Technology Marketing (Prof. F. von Wangenheim) at the Swiss Federal Institute of Technology (ETH Zurich) invites applications for a Post-Doctoral position. In general we are open for...

Call for nominations for the SERVSIG Best Dissertation Award 2018

We would like to call for nominations for The 2018 SERVSIG Best Dissertation Award (granted by Maastricht University). Former winners can be seen here.  The Department of Marketing & Supply Chain...

Behind the scenes of LTAS

Everyone, who already attended LTAS, knows it is awesome. Learn in this video from the founder of LTAS, how everything started and what they plan for the next event. Attention:...