Getting to know

Getting to Know Ruth Bolton

Interview was executed by Matt Weingarden, AMA Ruth Bolton is Professor of Marketing at the W.P. Carey School of Business, Arizona State University. She is a past Executive Director of the Marketing Science...

Getting to Know: A. “Parsu” Parasuraman

Interview was executed by Matt Weingarden, AMA A. Parasuraman is James W. McLamore Chair in Marketing, Professor, and Department Chair at the University of Miami, though many of his colleagues and friends know...

Getting to Know Jill Sweeney, University of Western Australia

Tell us about your background? I did not expect to be an academic let alone a marketing professor! For many years after my undergraduate degree I thought people with PhDs...

Getting to know: Rod Brodie

Interview with Rod Brodie was conducted by Linda Nasr What attracted you to marketing/service research as a discipline of study? My Bachelor and Master degrees were in Economics and on...

Getting to Know: Anders Gustafsson

Interview was executed by Matt Weingarden, AMA Anders Gustaffson is one of two new members of the AMA Academic Council for the 2016-17 year. A professor of business administration at Karlstad Business...

Interview with Levent Altinay, new editor of SIJ

Levent Altinay from the Oxford School of Hospitality Management has been appointed as new Editor in Chief for The Service Industries Journal. The Service Industries Journal, an international journal of service...

Meeting Sharon Price John, Build-A-Bear Workshop Inc.

The 2017 Frontiers in Service Conference June 22-25 in New York City opens with an Executive Roundtable of Presidents & CEOs internationally recognized as service leaders. In this session, we...

Getting to Know: Leonard Berry

Interview was executed by Matt Weingarden, AMA Like many other AMA Fellows, Leonard Berry did not expect to be a marketing professor. He  grew up in Fresno, California and went to a junior...

Getting to know: Bo Edvardsson

Interview with Bo Edvardsson was conducted by Linda Nasr Bo Edvardsson is Professor and Vice Rector at Karlstad University, Sweden. He is the founder of CTF, Center for Service Research...

Interview with the new SERVSIG Co-Chairs

Lerzan Aksoy, Fordham University/New York, and Bart Lariviere, Ghent University/Belgium, will lead SERVSIG in the next two years as new Co-Chairs of the Board. To get to know them better, Linda...

Getting to know: Ray Fisk

Interview was executed by Matt Weingarden, AMA  Raymond Fisk is Professor and Chair of Marketing at Texas State University. In 2016, he was selected as the inaugural SIG Leadership Award recipient, honoring his significant contributions...