Awards

Robert Johnston Award Winners 2016

Please join me in congratulating the winners of the 2015 Robert Johnston Award, the Highly Commended Awards, and the Best Reviewer Awards. Outstanding Paper of the Year Award 2016  Value cocreation...

2017 Young Scholar Research Competition

The Arizona State University Center for Services Leadership and the Co-Chairs of the Third Annual Organizational Frontline Symposium (February 2017) are pleased to announce the awards for our 2017 Young Scholar Research Competition. Research proposals focused...

INFORMS Service Science Best Article Awards 2015

Congratulations to Scott E. Sampson.  His article, Value Paradoxes and the Time Value of Value , was selected as the Best Article in Service Science for 2015. Nominations were received from...

JSM went back to the future in 2016

Guest article by Rebekah Russell-Bennett 2016 is the 30th anniversary of the Journal of Services Marketing and to mark this occasion, we are announcing outstanding contribution awards and a series of...

Elsevier Prize for the Most Innovative Paper for Hammedi, Leclercq, and van Riel

In July 2016, the 23rd EIRASS conference on Recent Advances in Retailing and Consumer Services Sciences was held in Edinburgh, Scotland. During this event Wafa Hammedi (University of Namur, Belgium), Thomas Leclercq...

Young Scholar Research Competition: Organizational Frontlines Research

3rd Annual Organizational Frontlines Research Symposium (co-located with 2017 AMA Winter Educators’ Conference) February 15 – 17, 2017, Orlando, FL Co-sponsored by AMA, Sheth Foundation and Marketing Science Institute announces… Young Scholar Research...

Call for nominations for the SERVSIG Best Dissertation Award 2017

We would like to call for nominations for The 2017 SERVSIG Best Dissertation Award (granted by Maastricht University). Former winners can be seen here.  The Department of Marketing & Supply Chain...

JOSM Awards 2016

Best Paper of the Year Award 2016 Timothy Keiningham, Bruce Cooil, Edward Malthouse, Alexander Buoye, Lerzan Aksoy, Arne De Keyser and Bart Lariviere. “Perceptions are relative: an examination of the...

JSTP Awards 2016

Best Paper Award 2016 Jennifer Chandler & Steven Chen “Prosumer Service Experience, Service Value, Wellbeing, Innovation” Abstract: This paper looks at how prosumers act as co-creators of value. It also...

JSM Awards 2016

Outstanding Paper Tracy Harwood &  Tony Garry “An investigation into gamification as a customer engagement experience environment” Journal of Services Marketing, Vol. 29 Iss 6/7 pp. 533 – 546 Abstract: Purpose...

SERVSIG Best Services Article Award 2015

The “SERVSIG Best Services Article Award” is presented annually by SERVSIG to the author(s) of the best article in the services literature published during the previous calendar year. SERVSIG thanks the...

Lariviere is Emerging Service Scholar 2016

SERVSIG and the digital media lab @ UMass Boston are proud to announce the winner of the inaugural Emerging Service Scholar Award 2016. The award recognizes contributions to advancing the study of service research,...