Dear Researcher(s),

In addition to presenting your work in the conference, all accepted abstracts get the opportunity to be selected as best conference paper (or finalist), and/or to be invited for special issues in the “Journal of Service Management” or the “Journal of Service Theory and Practice”. To qualify, please submit an extended synopsis of your study. Here are the guidelines:

  • Content: Should include information on the data, the analyses, findings and the contribution of the study.
  • Length: About 10 pages, including tables, figures and references (A4, Times New Roman, font size 12, single spaced)
  • Deadline: 31st March, 2018.
  • Submission: To the SERVSIG board (

Invited papers will receive awards during the award ceremony, and will go through a review process starting at October, 2018 with the goal to have a Special Issue ready by the end of 2019.

We look forward to host you in beautiful Paris this summer!

On behalf of the organizing committee,

Mekhail Mustak
IÉSEG School of Management, France